Indeed reviews

3.8

70% would recommend to a friend

(4,516 total reviews)
avatar

Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Oct 3, 2018

Word Polishers

Recommend
CEO approval
Business Outlook

Pros

Free food, transportation options, decent benefits, parties galore

Cons

Toxic environment, defensive HR and Employee Brand Program Managers who rather than acknowledge and empathise with unhappy employees, they write defensive screeds where they deny all wrong doing. I have never worked at a more racist, sexist, and company. I literally needed months of therapy to rebuild myself esteem. My manager displayed a narcissistic tendencies and life was very difficult around this person. No one helped me and HR made it sound like I was the problem. This person broke so many rules, did and said so many inappropriate things. I went to their manager, he did nothing, I went to HR & was also stone walled there. So I left. Stay away from this toxic employer unless you are young, white and male. or a thin white young blond woman. Everyone else will have massive difficulties. Indeed is a reflection of the worst in our society. Absolute rock bottom.

avatar
Indeed Response
7y
Hi there, thanks for leaving us a review about your experiences of working in our Austin office. Something has obviously gone very wrong here and we can assure you we do empathise with you and take your feedback seriously. Every review is responded to personally and our HR team makes action plans based on the feedback we receive. We would like to speak with you further and find out more information so please do reach out to us on inside@indeed.com
3.0
Dec 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Great perks and salary, and depending on the team you get to - smart co-workers and challenging technical work

Cons

No more than lip service for diversity initiatives. No viable career path for individual contributors. Women engineers that are not in management languish in the same level for years, and their contributions are not recognized or valued. If you are a female engineer, there are much better companies out there that will value you. Projects and teams randomly move around various engineering offices because they hire too many engineers without actually having a plan for what they would work on. Some engineering managers put on act of being humble while doing nothing to help advance the careers of those who report to them.

1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Perks - snacks, booze, happy hours, video games, ping pong Benefits - unlimited PTO, some teams can work from home

Cons

The product and company as a whole is scaling very quickly and not equipped to handle so much change at once. Internal communication is horrible, you can expect 3-4 emails daily about product changes that were probably rolled out weeks ago without any communication to the teams that actually work with clients directly. Different departments have conflicting goals so it's hard to work cross-functionally. Training varies greatly across departments as well. There’s a lot of emphasis on “career development” in Client Services but unless you want to do a basic customer support role forever, you really aren’t going to learn much or develop any new skills because the product itself is so simple. The career pathing “programs” they have to offer are mostly just basic trainings that don’t have anything to do with being more strategic at your job, or personality quizzes that are a complete waste of time. They also tend to promote people into newly created positions that are essentially the same role just a different title and not much more pay -- speaking of pay, Indeed does not negotiate salaries and has a confusing bonus structure. In Client Services, bonuses are essentially determined by your manager and they can be as biased as they want. Indeed tries to present itself as an innovative company where everyone’s voice is important but this is definitely not the case in every office. Feedback is not encouraged and if anything you’re likely to be called out for voicing any kind of critical opinions, even though there are clearly many things that aren’t working. There’s also blatant favoritism among managers who regularly gossip openly about other employees. In general the culture is very petty and unprofessional and this doesn't seem like it will ever change - -they would rather let dissatisfied employees leave than try to change any of the internal issues. The sales department especially tends to hire employees straight out of college and the HR dept is barely developed so the work environment is very childish and inappropriate. This can be fun for a while but it definitely gets old. Ultimately I would not recommend anyone waste their time here.

avatar
Indeed Response
8y
We’re listening to your feedback and sorry to hear about your disappointing experience at Indeed. This is certainly not the culture, management style, nor employee development we’ve been working towards. We will share your advice with the right people in San Mateo and invite you to email any additional details to inside@indeed.com. Thank you for taking the time to present your feedback to us.
Viewing 7 - 9 of 4,516 Reviews

Glassdoor has 5,363 Indeed reviews submitted anonymously by Indeed employees. Read employee reviews and ratings on Glassdoor to decide if Indeed is right for you.