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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

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      3.8

      70% would recommend to a friend

      (4,520 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.8

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Feb 22, 2021

      Grew Too Fast

      Search quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, free meals, cool office aesthetics, smart colleagues, some friendly people to work with.

      Cons

      When I first started, Indeed had more of a laid back "startup" feel. That started to fade away when it grew tremendously in 2016, 2017, 2018, etc. Indeed has a "no jerks" policy, but that didn't seem to be applied as much as the years went on. Top talent people from the West and East Coast were brought in for brainpower, but with that often came huge egos and underdeveloped emotional intelligence/social skills. Entitled "geniuses" started roaming around the office. Pay was also quite low for my department. Some departments might of been different, but they claimed all of the cushy techy perks were justification for below average pay. This was in Austin when the housing/rent prices began skyrocketing as an influx of transplants kept rolling in. Management was pretty incompetent in my department. Lots of favoritism and college cliquey vibes that got unqualified people promoted if they were within that clique. There was a lot of pressure to hang out at the office as much as possible. It was a good gig for recent grads, but a lot of people had their entire lives and identifies embedded in the Indeedian work culture. If you didn't want to partake in all of that, it was a bit to your disadvantage. Depending o

      avatar
      Indeed Response
      5y
      Thank you for taking the time to leave us a review, and your years of service to Indeed. We’re happy to see that you recommend us as a great place to work. It is also our priority to make sure we are listening and acting on the concerns and suggestions of our staff, as they are the ones who help build us up as a company, and are our biggest and most valuable assets. We care deeply about our employee experience and want everyone to feel like they belong and are valued for the work they do at Indeed. Our managers are held accountable in our business to their leadership roles and we continuously monitor that through engagement surveys and manager performance reviews. These conversations also help us identify team members who deserve recognition for the work they’re doing, and those who might need a bit more support to get to where they want to be. We strongly encourage employees to have 1:1 skip-level manager check-ins if facing problems, as well as reaching out to their HRBP so they are aware and can provide feedback upwards as well. If you would like to share more via a confidential chat, please email our team at inside@indeed.com.
      2.0
      Jul 6, 2020

      Look out!

      Manager of program management
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice in-office perks with tons of free food, well appointed offices, frequent office events, strong purpose and brand, generally open communications from senior management

      Cons

      Oof....where to start. The recruiting blitz is strong and they strive for a 6 star experience if you make it to an interview. Salaries are toward the lower end from what I heard and what I learned as a hiring manager although manages are not allowed to know what their employees earn. They strive to make up for lower salaries in perks. (Not sure how that is going in these wfh days.) For a while, they were hiring like gangbusters with new employees getting a fresh Macbook Air. So you have a lot of young people without much structure running around looking busy but without much direction or results. The demographics and age range definitely slants younger and there is a lot 'coaching' asked of managers. There is also an emphasis in performance management with repeated feedback both up and down. However, this gives a disproportionate amount of leverage to lower level staff who in many ways have become entitled and coddled. And too many avenues for people to push back on their managers covertly. This creates a very superficial environment with happiness on the outside but a lot of back stabbing behind the scenes. It's unfortunate as the mission and progressiveness of the company are in the right place. The Indeed brand and marketplace standing are strong and the Japanese holding company who owns Indeed is throwing money at it like it's going out of style. (This must be a classic pump and dump strategy to sell this firm.) I would avoid jobs in program management as they are frequently glorified admins. The Product side is generally strong. Like any job, proceed at your own risk. In full disclosure, I'm an experienced middle manager with a strong CV who was there 15 months and couldn't get out fast enough.

      avatar
      Indeed Response
      5y
      Thanks for leaving us feedback about working at Indeed in Austin. We appreciate you taking the time to write the review, although we’re sorry to hear that you didn’t have the positive experience we hope for when working with us. We want everyone at Indeed to feel like they belong and are absolutely committed to fostering an environment where inclusion is valued and leveraged. You can rest assured that our Managers are encouraged to ‘coach’ their team as we strive to build a collaborative, familial and healthy working culture. We offer training for managers, such as ManagerFest as everyone has room to grow/expand their skillset. We also provide all Indeedians with ample opportunities for growth, such as ongoing Learning and Development courses via Indeed Learn, and an annual allowance for personal L&D. As you mentioned we offer numerous perks and benefits ranging from Open PTO, virtual counseling, and LTIPS (Long Term Incentive Plans), just to name a few. We are transparent in salaries for roles at Indeed, with salary ranges listed for all roles up to Senior Director on our careers page. As a business, we review salaries yearly as part of the merit process and have a dedicated benefits team that regularly review levels based on data and feedback. In addition to the annual review, we launched a global salary project across the business four years ago to ensure pay is equitable across all roles. At Indeed we champion a culture that values honest and transparent communication, with quarterly feedback and management effectiveness surveys. No company is perfect, and we encourage reviews such as yours to let us know where we can continue to improve as a company. While posting on Glassdoor is one avenue to make your voice heard, we also invite any employee that is facing problems to reach out to your HRBP so they are aware and can provide feedback upwards as well. If you have any additional feedback that you would like to share, we encourage you to send us an email at inside@indeed.com to continue a confidential discussion.
      5.0
      May 14, 2020

      Great place that could be improved

      Software development engineer-ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Customer-focused company: if you don't understand why are you doing something, it's either you're doing something completely wrong (and better to raise it up immediately), or you just don't know something (and better to learn in ASAP) - Almost no communications barriers: you could directly approach anybody, directly go and even edit almost any information source and codebase - and that would be very much welcomed - Processes in the company are a great help and not the obstacle to almost anything you'll want to do be it some personal stuff or some initiative - Unlimited PTO was a great thing for me for personal things - I'm guilty to borderline abuse it:) - Truly international company with huge amount of people from US, China (including new grads), Japan (including new grads), and literally countries all across the globe (Brazil, Israel, Spain, Singapore to name a few) - Data-based everything from evaluation presentations to product decisions to interviews

      Cons

      - Tokyo office steadily becomes an execution office with all the interesting/impactful work steadily been moved to US - I'd suggest to avoid Japanese managers: even if they're great people in person, I'm not aware of a single case when they didn't brought Japanese-style management under guise: shift responsibility, blame your team, micromanage, boss around etc. That doesn't apply to non-Japanese managers who are majority. - Advise: impact matters above everything else. Management don't communicate it clearly, so expect to adjust first quarter or two. Optimise for maximum impact with minimal effort, push back everything else.

      avatar
      Indeed Response
      6y
      Thank you for sharing your review and for your years of service with us. We appreciate your feedback and we’re glad you had a positive experience while working with us. As you mentioned in your review, we champion an open work environment, listening to employees is a crucial part of keeping with our open work culture. We are always encouraging employees to have 1:1 conversations with their managers, participate in quarterly feedback and management effectiveness surveys and our quarterly CEO Q&A sessions. Through these avenues, we’re hoping to learn how we can continue to work more efficiently and effectively, making our work more impactful. Your feedback to us is invaluable and we will certainly pass on your advice to our leadership team. Once again, thank you for sharing your thoughts with us. We wish you all the best in your future endeavors, stay safe and we hope to have you as part of the team again should another opportunity come up!
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