Is Indeed a good company to work for as a Client Success Manager?

Client Success Manager professionals working at Indeed have rated their employer with 4.3 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of Indeed employees being 3.8 out of 5 stars. Search open Client Success Manager Jobs at Indeed now and start preparing for your job interview by browsing frequently asked Client Success Manager interview questions at Indeed .

Does Indeed pay Client Success Manager employees well?

Client Success Manager professionals rate their compensation and benefits at Indeed with 4.7 out of 5 stars based on 28 anonymously submitted employee reviews. This is 13.6% better than the company average rating for salary and benefits. Find out more about Client Success Manager salaries at Indeed.

How happy are Client Success Manager professionals working at Indeed?

95% of Client Success Manager employees at Indeed would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Client Success Manager professionals have also rated Indeed with a 4.4 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Indeed?

Account Executive (609) , Senior Account Executive (291) , Software Engineer (198) , Client Success Specialist (167) , National Account Manager (105) , Sales (76) , Product Manager (65) , Recruiter (61) , Account Manager (60) , Senior Software Engineer (53) , Senior National Account Manager (41) , Manager (40) , Senior Client Success Specialist (37) , Sales Director (31) , Software Engineer II (30)

What are the pros of working at Indeed according to real employee reviews?

"In office benefits are great but WFH also amazing and supported." ((in 425 reviews)); "Great work/life balance and I am compensated fairly for the level of work I do." ((in 386 reviews)); "Great culture built around a mission to help people worldwide connect with employers and advance their career." ((in 377 reviews)); "Great people and very professional" ((in 321 reviews)); "there are some gret people and an alright pay as well which is good and yeah a solid company" ((in 208 reviews))

What are the cons of working at Indeed according to real employee reviews?

"Everyone expects annual layoffs now and teams do not feel motivated." ((in 200 reviews)); "Poor management seems to be a recurring theme here on the cons and I can attest to that." ((in 175 reviews)); "My acting manager could not point out which specific comments were bad." ((in 131 reviews)); "Senior leadership don't seem to take reps experiences of the day to day job into account when making decisions" ((in 111 reviews)); "Upper management is delusional, and managers and sales reps are left to suffer their poor choices." ((in 25 reviews))

Indeed Client Success Manager reviews

4.3

95% would recommend to a friend

(28 total reviews)

Hisayuki Deko Idekoba

100% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Manager, Client Success employees have rated Indeed with 4.3 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Manager, Client Success professionals have an excellent working experience there. Indeed is rated in line with the average (within 1 standard deviation) by Manager, Client Success professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

28 reviews

4.0

Jan 8, 2024

Would recommend!

Manager, client success

Recommend

CEO approval

Business Outlook

Pros

Very positive work culture, people are generally very willing to help out! Very inclusive.

Cons

Manager-level and above: very difficult to collaborate with Sales to achieve your objectives

5.0

Dec 19, 2023

Excellent Company; Bracing Some Change

Client success manager

Recommend

CEO approval

Business Outlook

Pros

- VERY flexible PTO (I miss it) - Supportive and collaborative leadership bench in CS - When available, tons of encouragement for internal career advancement - Specialist role is a great launchpad for those new to tech/SAS management, but have a great customer service background - Positive mission, that’s reinforced from top-down

Cons

- Product has struggled to find it’s footing after structural/pricing changes in 2022/2023; it’s to customer & internal pushback - Pay is uncompetitive for top performers - Relationship strain between CS/Sales

3.0

Sep 23, 2023

Mix of good and bad

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits (office snacks, perks, etc)

Cons

Toxic coworkers (you can read more about it in the news) Must play politics to advance

Viewing 10 - 12 of 28 Reviews

Jobs at Indeed

Client Success Manager

Manager, Workforce Operations

Senior B2B SEO Manager

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Client Insights + Analytics Senior Strategist I

Indeed

Indeed Client Success Manager reviews

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Reviews by job title

Would recommend!

Excellent Company; Bracing Some Change

Mix of good and bad

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