Indeed reviews

3.8

69% would recommend to a friend

(4,529 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Classic tech benefits. CS teams seemed to be cohesive and get a long so that shows good culture emphasized from direct managers there.

Cons

Senior leadership is so far removed from the definition of a healthy salary and they make many excuses as to why they do not give healthy raises and make excuses as to why they do not want to open senior positions to promote individuals. The organizational relationship and set up between CS and Sales makes it easy for Sales to take advantage of CS and take the credit for the hard work that CS does for their Sales partners. Of course, CS also isn't "set up" to earn commission on the sales they help their Sales counterparts to make which is just wrong. After so many years of helping Indeed grow it's disappointing that they do not promote within from CS seasoned employees but hire less experienced job seekers at a cheaper price. Truly this job would be excellent for college graduates to get their experience and leave however, the job description requires more than 1 years of experience.

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Indeed Response
4y
Hi there, thank you for taking the time to share your feedback, and for your contribution to the company in your tenure with us. We’re glad you enjoyed the culture emphasized by direct managers while you were with us at Indeed. Having said that, we are disappointed to hear you were not satisfied with the compensation and opportunity for promotion within the Client Success team. We wanted to mention the process we go through for defining our salary ranges. We are open and transparent with our salary ranges for all roles up to Senior Director. Market rates are evaluated twice a year, and are adjusted as needed to remain competitive in each market we hire in. That said, base salaries are only one component of an employee’s total compensation. All full time employees are also eligible for quarterly bonuses based on performance and Restricted Stock Units (RSUs) of our parent company, Recruit, Open Paid Time Off, and various perks depending on your office. We really appreciate your feedback and will share it with the relevant teams. If you’d like to have a more confidential chat, please drop us an email at inside@indeed.com Thanks again.
1.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- great snacks, beautiful snacks - dei/inclusivity and belonging is an actual org and a part of the quarterly rubric - ceo and c-level are aligned with inclusivity and belonging - offices were awesome

Cons

- rubrics don't support everyone's work - hr is hr and ultimately does not care about belonging initiative - dei/inclusive thinking not strong at the manager level (discrimination is cultural) - promotions are based on business need (some people don't want to be promoted because they know elevation means drama) - burnout is cultural; work-life balance is possible but hard to maintain with some orgs's intense drives

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Indeed Response
4y
Thanks for taking the time to provide feedback about your experience working as a User Experience Designer in Austin. We’re glad you appreciate that we have a dedicated Diversity, Inclusion and Belonging (DI&B) team and that our leadership team is aligned to prioritizing this. Having said that, we are sorry to hear you feel that this is not aligned in HR or the manager level. We are aware that there is still work to be done in increasing diversity, inclusion and belonging in some of our teams, and we appreciate the feedback you have given on this. The DI&B team is continuously working in partnership with senior leaders to develop action plans and training to educate and build awareness in this area. We want our employees to grow their careers with us, and as such, we always encourage employees to have 1:1 discussions with their manager on their career development and aspirations so we can work together on achieving them. Our managers are held accountable in our business to their leadership roles and we continuously monitor that through engagement surveys and manager performance reviews. Toxic behavior is not something we tolerate here at Indeed, and we hope employees can reach out to their team members as soon as they witness such behavior. We will share your feedback with the relevant teams. If you’d like to have a more confidential chat, please drop us an email at inside@indeed.com Thanks again.
1.0
Jun 22, 2021

Bad environment

Recommend
CEO approval
Business Outlook

Pros

The Snacks, breakfast and lunches were pretty much the only good thing about this job

Cons

The people were degrading to minorities and my manager was a bully

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Indeed Response
4y
Thanks for taking the time to share your feedback with us. We are sorry to hear that this was your experience at Indeed. Inclusion and Belonging is one of our core values, and we strive to create a welcoming and positive environment that enables our employees to thrive and do their best work. We do not tolerate bullying or discrimination of any kind, and we take any such allegations very seriously. If you are comfortable, we would encourage you to reach out to us at inside@indeed.com to discuss your experience further so we can learn more and address any issues. Your insights are very important to us.
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