Infosys Operations & Client Services Lead reviews

3.5

44% would recommend to a friend

(151 total reviews)
avatar

Salil S. Parekh

60% approve of CEO

57% positive business outlook

Lead Client Operations & Services employees have rated Infosys with 3.5 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews
2.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly workmates, remote work opportunity

Cons

Minimum pay Stressful Systems keep changing too often Training insufficient Abusive customers Focus on stats and sales Constructive feedback is not taken into consideration Agents forced to upsell totally disregarding customers needs

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Lot to learn and wonderful projects

Cons

No salary hike and not paying enough

Viewing 4 - 6 of 151 Reviews

Glassdoor has 128,004 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.