No acceptance of American employees in leadership roles. Every American that I have worked with that is not an entry-level coder has had the same Infosys experience: promised great things in interviewing; compensated very well; quick realization upon starting that their input is not wanted by their colleagues, not sought by colleagues, and not listened to by colleagues; noticing that team meetings start to drift away from English and toward Hindi; noticing that Indian team mates start just talking over you; noticing that many team meetings are happening without their knowledge; noticing that they have been relegated to being the "token American" with no responsibility, no influence, and just basically ignored. There are some Indian colleagues who are noticably hostile to Americans being part of the team. Final realization: looking around you and noticing that a) there are no managers above you that you have met or even heard about who were Americans, and that your very few American colleagues have left to take a job elsewhere.
Other key things:
1. The travel system and policies alone are bad enough to prevent someone from working at Infosys. The methods that must be followed are undocumented and cryptic and nonsensical. I don't know a single consultant who has had even a single trip fully booked, paid for, and refunded without having to fight the internal systems. Travel " auditors" regularly mark normal business expenses (parking at a hotel, for instance) as non-refundable.
All other internal systems: all just as bad as the travel system. Every single system is homegrown by Infosys, and there is ZERO logic, consistency, or explanation of how any work.
Don't have a problem with your company laptop! It might take as long as 5 months to get a new one, where new actually means "New to you". I have known 6 consultants who had to buy and use their own laptops because they couldn't get a replacement for the terrible used laptop they were provided by the company.
HR processes are a joke. it is the "rate yourself" method of appraisal, then probably ignored by upper management when actually doing the reviews.
Finally: the worst health insurance program I have ever seen. Even with the premium insurance and in spite of what it sounds like when you are hired, expect your out of pocket expenses to TRIPLE from what you might be used to. Perversely, they have the BEST eyeglasses insurance I've ever seen. Crazy stuff.
