Is Infosys a good company to work for as a Operations & Client Services Lead?

Operations & Client Services Lead professionals working at Infosys have rated their employer with 3.5 out of 5 stars in 151 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Operations & Client Services Lead Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Operations & Client Services Lead interview questions at Infosys .

Does Infosys pay Operations & Client Services Lead employees well?

Operations & Client Services Lead professionals rate their compensation and benefits at Infosys with 2.9 out of 5 stars based on 151 anonymously submitted employee reviews. This is 3.5% better than the company average rating for salary and benefits. Find out more about Operations & Client Services Lead salaries at Infosys.

How happy are Operations & Client Services Lead professionals working at Infosys?

44% of Operations & Client Services Lead employees at Infosys would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Operations & Client Services Lead professionals have also rated Infosys with a 2.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.2 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Infosys?

Systems Engineer (13969) , Technology Analyst (10508) , Senior Systems Engineer (10368) , Software Engineer (4145) , Technology Lead (3797) , Senior Associate Consultant (3162) , Associate Consultant (2655) , Senior Software Engineer (2629) , Consultant (2570) , Senior Consultant (2547) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9984 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6557 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4831 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4582 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3343 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12891 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3823 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3067 reviews)); "Poor management and retaining for resources." ((in 2667 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1649 reviews))

Infosys Operations & Client Services Lead reviews

3.5

44% would recommend to a friend

(151 total reviews)

Salil S. Parekh

60% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (151 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lead Client Operations & Services employees have rated Infosys with 3.5 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews

3.0

Sep 12, 2021

Ok

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home tl was good

Cons

Customers, work schedules, breaks hours

5.0

Aug 18, 2021

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employees with good work ethic know how to manage their time well. They prioritize tasks, meet deadlines, and get things done. These employees are punctual and arrive to work on time or earlier.

Cons

The pay was less and too much work Part of time management is knowing when to pause working as well. If employees manage their time well, it’s a good indication that they will also manage the projects on their plate well too.

4.0

Jul 26, 2021

Good workplace

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good workplace and friendly culture, lot of learning opportunities

Cons

Salary could be higher and bonus

Infosys Response

4y

Thank you for your kind review! We prioritize cultivating a positive culture that fosters inclusiveness, openness, and a mindset of exploration and applied innovation. We are so glad you have enjoyed the working environment at Infosys. We also appreciate your feedback regarding compensation. We strive to reward our team members generously for their hard work by compensating employees with a total rewards framework that includes monetary and non-monetary benefits. We are sorry you feel this has not been the case. We appreciate your input and will keep it in mind as we continually improve. It is a pleasure having you as part of our company!

Viewing 112 - 114 of 151 Reviews

Jobs at Infosys

Senior Client Partner, Healthcare

Engagement Manager, Healthcare

Client Partner HiTech

View all Lead Client Operations & Services Jobs

Infosys

Infosys Operations & Client Services Lead reviews

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Reviews by job title

Ok

Review

Good workplace

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