IN-dominated management/leadership & org culture clashing with US/Western ways of doing business
Pros
** I can only speak for US based employees and Deputees from IN to US. I do not have the exposure needed to provide an objective review as to how Infosys conducts itself in other countries and at its DCs/Headquarters in India. ** 1) Project Opportunities are Plentiful 2) Great entry-level employer for recent graduates and those with less than 2 years work experience. 3) Due to greater emphasis in Master/Managed Services as opposed to SOW-based Projects, there is greater stability in employment because the work becomes less project/temporary in nature. 4) Flexible working arrangements and schedules (client-specific), though official policy sets an expectation that work be performed on-site (easier to bill the client that way in case there is a dispute as to deliverables). 5) Company has a firm presence with many Fortune 500 companies and the opportunity to network with client staff is there; likewise, they are a recognizable name in the IT field and great to have on the resume.
Cons
1) Salary and Overall Compensation is on the lower end of the market. For recent graduates and new-to-the-workforce employees, the salary is satisfactory. For individuals with more than 3+ years of experience, compensation is not competitive relative to the market. Infosys' competitors generally offer 20-30% higher salary for any given position in comparison to Infosys. 2) Up until Q2 2019, career progression was non-existent and entirely depended on whether the person above your job level got promoted, died, or sought employment elsewhere. With the new USA Delivery structure, it remains to be seen whether attrition (in the low 20's) can be curtailed and the brain drain that happens after new employees quit on or before 3 years for greener pastures can be abated. Entirely depends on whether Infosys can adapt to the changing business landscape in America or if it will continue to retain all decision-making powers within its central IN-based leadership. 3) Benefits are "Eh". Nothing to rant or rave about. As of Q1 2019 (or Q1 2020 based on Infosys fiscal years April 1 thru March 30), they finally incorporated a 401k match. Better late than never. Medical/Dental/Vision comparable to other organizations of size and scale. Leave is mediocre at best. Paid time-off constitutes 2 weeks of vacation and 1 week of sick-leave. They have a very convoluted use-it-lose-it leave policy. Good luck trying to get a hold of Human Resources with any concerns. Its regionally-based and depending on where you are located geographically, you might have 1 business partner handling 3-5 US states or 2-4k employees. 4) Everything, and I do mean everything, is controlled, coordinated, disbursed, and resolved thru India and to be frank, for being such a large IT organization, they don't have an HRIS system at all and their systems for expenses, payroll, employee self-service, etc. is so poorly developed/maintained that it reminds me of an Etch and Sketch toy. 5) There is a pervasive culture of doing things "in-house" when it comes to their IT department. Therefore, there is no Oracle, No Workday, No Kronos, No Vendor Management System, No Taleo or ATS (except brassring and you only see it upon offer acceptance). At best, their systems are COTS and incorporate bits and pieces like a Lego Toy set. Infosys systems are frequently down and be extra careful if you transition to a new project in another state. They are notorious at continuing to tax you as if you were still on project in a given state or if a project fell through or ended early, continuing to tax you as if you were still on project in that state - even though Glomo (their project assignment system which also serves as their Global Mobility Immigration System) clearly shows that you are no longer assigned to that state/project. 6) Likewise, there is a culture of no accountability. No one wants to make the decision, whatever that may be. That also translates to: Let India make the decisions and India never makes a decision until they are staring at an administrative agency letter, lawsuit, or whenever the testosterone-filled estrogen-deficient, arrogant, self-serving, lazy (but competent as it concerns her command of law) general counsel in New York sends an e-mail. She's definitely not Jenny from the Block and sure doesn't remember where she came from.