Infosys reviews

3.6

67% would recommend to a friend

(122,520 total reviews)
avatar

Salil S. Parekh

72% approve of CEO

66% positive business outlook

Infosys has an employee rating of 3.6 out of 5 stars, based on 122,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infosys employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

123K reviews
1.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

NRN's name in the company. The campus in bangalore and mysore is the only good thing going for Infosys at this point of time.

Cons

1) A lot of Politics in the middle and senior management 2) A very bad policy to find projects among bench. Talent managers don't release a resource to a project even when the employee finds one for himself. Reason being the project doesnot belong to the current Business Unit. 2) Very Bad Policies Policies are changed very frequently to worsen the envireoment for the employees. Even sudden changes in salary is done as they have control over variable components which accounts to 30-40% of the salary. They can make this 30-40% to 0 take home. 3) No work life balance Even a letter for the doctor cannot get you out of over night assignements. there are always repercussions. 4) Infosys has process only for name They have a process for almost every scenario only to make you happy. None of the process works out as HR is the mouth piece of the middle management. 5) very low compensation Pay very low compensation and annual hike is 3% on a average. 6) Very bad facilities Food court finds insects, glass pieces every day in their menu. Forced to buy food with in the campus 7) HR is not for the employee

2.0
Oct 9, 2012

Unexpected Dissatisfaction with Infosys BPO Manila

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average salary for both experienced and beginning employees. Though the rather high starting rare of salaries is to help compensate for the high turnover of employees in the BPO industry. Undoubtedly, sufficient financial compensation is the key to one's job selection, their offers are often above average but it comes with a price. The main PRO is that the people working there, is a good team and often very accommodating and easy to be with. They are truly the assets of the company and must be nurtured well and not taken for granted. I stayed often only because of the people as I had feared they will not be cared for well. I only moved on to a different company when a better offer occurred and when a caring team lead came to be to help take care of the team I was leaving behind. Teams become your second family. Treat them well.

Cons

People are often overworked and uncompensated for their extra work. In my time of less than 2 years in that company, it was not a work environment suitable for people wanting to progress or growth in terms of careers. Upper management, majority from India, had a very bad habit of promising so much, and not acting on those promises. In one case, in one project, the team was promised a Christmas party and this was not even delivered. To help the team cope with end of year festivities and also not to be left out, I had to organize our own event funded by our own pockets and majority from my own pocket. What I really hated was a comment by one manager, when I had inquired why the agents were not being paid their due "overtime" and was responded, (i quote) "we did not ask them to do overtime, so why should we pay them for it?" . . . from that point on, it was on a down hill slide. I had of course had to advise my teams on the manager's response and to help them to have a suitable "Work-Life" Balance, requested that they abide by their schedule and log out on time. If they require to finish some work or project by client request, they had to first get an written email request from their managers or team leads to perform the overtime request. Compassion seems to be an alien word to some of the managers (mostly indian). Out of 6 indian expats I had met, only 2 had a compassionate heart. For those planning to work here, just always have yourself covered by documentation appropriately.

3.0
Jul 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Good training, great facilities. They are careful in following norms viz. Visa (atleast compared to other companies), good onsite opportunities compared to the peers. I like their iRace ( a new initiative to bring a stop to crazy promotions and aligning it more to the model of CTS - i know many would bash me for this, but that is the truth) policy of 8 yrs for proj mgr, 10 yrs for sr. proj mgr. You need to put in that much years to get this required level of maturity. I have spent 11 years in the company and I believe the exceptional people are only 5% of the crowd which attains the maturity to be called a Project Manager in 6 years. Other crowd is really putting thankless hard-work of 18 hours a day, but that still that does not give you the maturity required to manage a project in 6 years. This is the harsh truth - and readers dont take this personally. The iRace stopped giving promotions as a motivation to get the employees work harder

Cons

1. 70% of the crowd has no work-life balance 2. Talks about lot of things like solutions, non-revenue growth, but is a very conservative company and wants profit before investing a penny 3. Lot of dead-wood meaning lot of senior folks just staying around doing no work (fooling around in the name of initiatives) and paining folks around. 4. iRace has done one more pain - they tried to make everybody below 14 years to be billable. Folks who have not worked for 2-3 years are still not going to work, and they will get into billable roles and further increase the load of other junior folks genuinely working in the projects 5. A place where work gets delegated down in the hierarchy. 70% of the Project Managers think they have attained the CXO levels and dont do any work (under the pretext that it is a low-level work for their role). 6. The company created cheap policies and irritated employees during the recession. Seeing the alarming rate of attrition they are easing these policies, stating some rationale like they are doing this based on employee feedback 7. Their certification process is waste of time 8. The crowd is mainly generalists (no cutting edge, business or domain knowledge) 9. They will not spend money on specific tool training. Except for the fresher training, trainings on advance topics and tools are very low quality. Employee is expected to slog and learn on the job (20 hours per day). You are supposed to be an expert without even seeing the tool. Not a very professional place, and a sweatshop, but what other options do you have in India?

Viewing 166 - 168 of 122,520 Reviews

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