Infosys Operations & Client Services Lead reviews

3.5

44% would recommend to a friend

(151 total reviews)
avatar

Salil S. Parekh

60% approve of CEO

57% positive business outlook

Lead Client Operations & Services employees have rated Infosys with 3.5 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews
2.0
May 16, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Work from home was a plus, but that’s really all the upsides

Cons

Constant micromanagement by middle management (TL’s), requirement to set up and get ready to start before the official start time of the shift, expectations for punctuality even when the systems were not functioning right (that includes requirement to read emails received internally with the company email often not working), and too much stress to do as many calls as quickly as possible, without much breathing space (if any) between calls

2.0
May 8, 2025

good and bad

Recommend
CEO approval
Business Outlook

Pros

very comfortable life with easy work

Cons

very monotonous work and no vision

3.0
Apr 29, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

The brand name is perfect in the industry

Cons

Lower compensation compared to peers

Viewing 19 - 21 of 151 Reviews

Glassdoor has 127,996 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.