2.0
May 16, 2025
Recommend
CEO approval
Business Outlook
Pros
Work from home was a plus, but that’s really all the upsides
Cons
Constant micromanagement by middle management (TL’s), requirement to set up and get ready to start before the official start time of the shift, expectations for punctuality even when the systems were not functioning right (that includes requirement to read emails received internally with the company email often not working), and too much stress to do as many calls as quickly as possible, without much breathing space (if any) between calls