Is Infosys a good company to work for as a Senior Tech Support Associate?

Senior Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 607 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Senior Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Senior Tech Support Associate interview questions at Infosys .

Does Infosys pay Senior Tech Support Associate employees well?

Senior Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 607 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Senior Tech Support Associate salaries at Infosys.

How happy are Senior Tech Support Associate professionals working at Infosys?

56% of Senior Tech Support Associate employees at Infosys would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Senior Tech Support Associate professionals have also rated Infosys with a 3.3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Infosys?

Systems Engineer (13970) , Technology Analyst (10511) , Senior Systems Engineer (10370) , Software Engineer (4147) , Technology Lead (3797) , Senior Associate Consultant (3166) , Associate Consultant (2659) , Senior Software Engineer (2629) , Consultant (2573) , Senior Consultant (2548) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9998 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6559 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4905 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4650 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3342 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12945 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3821 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3102 reviews)); "Poor management and retaining for resources." ((in 2688 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1666 reviews))

Infosys Senior Tech Support Associate reviews

3.4

56% would recommend to a friend

(607 total reviews)

Salil S. Parekh

59% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 607 company reviews on Glassdoor. This indicates that most Senior Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Senior Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

607 reviews

5.0

Apr 29, 2025

review

Tech lead

Recommend

CEO approval

Business Outlook

Pros

good company it cares for employees.

Cons

I do not have any cons as of now I am new

2.0

Apr 27, 2025

Very less opportunity

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Its easier to get in, if you really stuck or have no job

Cons

Harder to get actual projects, A. they don't have projects, B. Former employees are smart too, no one leaves as per recession so over all no new opportunity and no vacancy in old one

2.0

Apr 21, 2025

Not worth your skills

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Relaxing job as compared to product based companies because of no active coding work in almost every project.

Cons

1. No active coding work 2. Just maintaining the old project which spoils your tech skills. 3. Managers or seniors are given permission to call you anytime, everytime no matter its too late for you or too early. 4. Have to deal with team mates sitting in multiple time zones that brings out no work life balance. 5. You will be thrown out of a project who have given your day and nights and shift you to a new project even if you like or not. Else you will have to be on bench which is a threat on your job.

Viewing 40 - 42 of 607 Reviews

Jobs at Infosys

Snowflake, Teradata and Databricks Consultant

Consultant - Data, Analytics and AI - Healthcare

FS/ Financial Crimes/AML (AML monitoring, Screening, KYC/CDD, Transaction Surveillance) – Principal, Business Consulting

Customer Service Associate

Infosys

Infosys Senior Tech Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

review

Very less opportunity

Not worth your skills

Jobs at Infosys

Infosys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Infosys

Infosys reviews FAQs