Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 626 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 626 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13966) , Technology Analyst (10506) , Senior Systems Engineer (10367) , Software Engineer (4145) , Technology Lead (3797) , Senior Associate Consultant (3162) , Associate Consultant (2654) , Senior Software Engineer (2628) , Consultant (2569) , Senior Consultant (2546) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1179)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9971 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6590 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4936 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4608 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3330 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12885 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3820 reviews)); "Less pay and you have to be very lucky to get into pure software development projects" ((in 3056 reviews)); "Poor management and retaining for resources." ((in 2674 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1667 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(626 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (626 reviews)

Ratings by demographic groups

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Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

626 reviews

2.0

Apr 21, 2025

Not worth your skills

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Relaxing job as compared to product based companies because of no active coding work in almost every project.

Cons

1. No active coding work 2. Just maintaining the old project which spoils your tech skills. 3. Managers or seniors are given permission to call you anytime, everytime no matter its too late for you or too early. 4. Have to deal with team mates sitting in multiple time zones that brings out no work life balance. 5. You will be thrown out of a project who have given your day and nights and shift you to a new project even if you like or not. Else you will have to be on bench which is a threat on your job.

3.0

Apr 14, 2025

Underpaid

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Infrastructure is good and maintenance is also good.

Cons

No Financial growth No career growth

4.0

Apr 12, 2025

Infosys

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good to work here learning will.be more

Cons

Hike will be less here and we need to focus on that

Viewing 40 - 42 of 626 Reviews

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Underpaid

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