Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 626 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 626 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13967) , Technology Analyst (10508) , Senior Systems Engineer (10367) , Software Engineer (4145) , Technology Lead (3797) , Senior Associate Consultant (3162) , Associate Consultant (2654) , Senior Software Engineer (2629) , Consultant (2570) , Senior Consultant (2547) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9984 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6557 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4831 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4582 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3343 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12891 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3823 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3067 reviews)); "Poor management and retaining for resources." ((in 2667 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1649 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(626 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (626 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

626 reviews

5.0

Dec 4, 2024

Review

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good work culture Job security

Cons

No cons to describe good company to work

3.0

Dec 2, 2024

Poor employee management

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Lazy people enjoy a lot

Cons

People who want to grow in their career please go to some other company

3.0

Nov 21, 2024

Keep your career aspirations on the side and just slog!

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good for kickstarting you career

Cons

1. HR (human resource) is pathetic! They are downright rude, lack human touch! Just some policies agents, no understanding for employees, treat you like a "head-count". Too agressively going behind people on compliance. Even AI will do a better job than such hopeless folks! 2. You career path depends on your managers. Very less flexible on the kind of projects to choose. 3. Very difficult for personal growth- promotion, salary increment, work from home policies, leave applications, Visa applications etc. They will block and target you from every corner, to make sure you have no way to get salary increment. 4. Culture - unfriendly jealous team mates. Internal politics and lobbying.. (you get to experience this if you stay a little longer) 5. Systems and Processes are too complicated.

Viewing 70 - 72 of 626 Reviews

Jobs at Infosys

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Senior Process Associate-Customer Service

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Infosys Tech Support Associate reviews

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Poor employee management

Keep your career aspirations on the side and just slog!

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