Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13973) , Technology Analyst (10512) , Senior Systems Engineer (10370) , Software Engineer (4147) , Technology Lead (3797) , Senior Associate Consultant (3168) , Associate Consultant (2660) , Senior Software Engineer (2629) , Consultant (2573) , Senior Consultant (2548) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 10017 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6514 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4917 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4664 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3339 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Less hike and low salary but still on par with other rival service based companies." ((in 12934 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3807 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3110 reviews)); "Poor management and retaining for resources." ((in 2699 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1660 reviews))

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (627 reviews)

Ratings by demographic groups

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Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

627 reviews

1.0

Mar 12, 2024

Need to do better

Tech support

Recommend

CEO approval

Business Outlook

Pros

Remote. Free learning platform. Access to benefits even when not assigned any projects.

Cons

Low pay rate. No projects were assigned for a year. Management is not realistic.

2.0

Mar 11, 2024

Not good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good infrastructure Na Na Na

Cons

Bad policies No work life balance

1.0

Mar 7, 2024

Horrible company do not work here!!!

Tech support associate

Recommend

CEO approval

Business Outlook

Pros

None, absolutely no pros to this position. Infosys only counts you as a number. They don’t care about your well being or mental health. This is hands down the worst tech company to work for. HR doesn’t even care about raises or lack of. Going to quit as soon as I can!!!

Cons

No raise in 2 years of employment. No raise after performance reviews and getting top marks and excellent feedback from all managers and shareholders. Doesn’t matter how hard you work for them. You will not ever get a raise for performance based ever. All my managers requested I get a raise and HR denied it because I was a month from their date they decided to use as the raise cutoff. Also haven’t gotten one inflation adjustment. If you want to be broke this is your company. They also removed my old review from here stating my position as a tech support associate doesn’t exist. Pretty shady…

Viewing 148 - 150 of 627 Reviews

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Infosys

Infosys Tech Support Associate reviews

Company ratings over time

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Reviews by job title

Need to do better

Not good

Horrible company do not work here!!!

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