Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13976) , Technology Analyst (10513) , Senior Systems Engineer (10370) , Software Engineer (4149) , Technology Lead (3798) , Senior Associate Consultant (3168) , Associate Consultant (2661) , Senior Software Engineer (2629) , Consultant (2573) , Senior Consultant (2550) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1659) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9927 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6545 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4980 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4680 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3342 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12913 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3876 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3044 reviews)); "Poor management and retaining for resources." ((in 2696 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1659 reviews))

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Infosys

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

627 reviews

4.0

Jul 27, 2023

Anonymous

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good projects based on luck Onsite opportunities

Cons

Salary is not as per market

Infosys Response

Thank you for your feedback. We want to create an exceptional workplace for all team members, so we are thrilled you have had a good overall experience with us. We also appreciate your input regarding the compensation. We want to provide competitive pay and benefits for our valued team members, including both monetary and nonmonetary elements. We are sorry we have not met your expectations. We hope you can bring up your concerns with your HR manager or through our various resolution hubs available at the company. We look forward to continuing to work with you!

2.0

Jul 25, 2023

No Hikes

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

No good salary hikes in 5 years

Infosys Response

Thank you for leaving a review. Please know that we greatly appreciate your feedback. At Infosys, we strive to reward team members with a total compensation package that includes monetary and nonmonetary elements. We are disappointed that we have not met your expectations regarding compensation. Please feel free to reach out to your HR manager for specific concerns regarding your compensation.

5.0

Jul 13, 2023

Infosys

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Employee friendly, good work culture

Cons

No office located near Tambaram, forcing us to travel to MCity

Infosys Response

Thank you for leaving a positive review! Your experience is very meaningful to us. We prioritize cultivating a team environment that fosters inclusiveness, openness, exploration, and applied innovation. We love that you have had a great time with us. Thank you for everything you do!

Viewing 193 - 195 of 627 Reviews

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Infosys Tech Support Associate reviews

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