Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)
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Salil S. Parekh

64% approve of CEO

52% positive business outlook

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

627 reviews
2.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Perhaps my situation was not typical but the team and related teams were full of people who were bright, kind, and always eager to learn more. Overall pressure was not high, even in high pressure situations everyone supported each other.

Cons

Company policy seems to be built based on "what can we get away with without making it too obvious?" Pay increases were nonexistent or very stingy. Even the "cost of living" increase in 2022 was months late while employees were strung along the entire time. When it did happen, it was similar to a simple merit increase in a typical year at other companies. The travel cost reimbursement system closely resembles mail-in rebate scams of the past with which getting paid back often takes multiple attempts and escalations. Even upon resignation, they will only pay out PTO in the handful of states which explicitly enforce it.

4.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good place to work with decent salary

Cons

less percentage of performance bonus

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Infosys Response
3y
Thank you for taking the time to leave a positive review. We can’t wait to share your kind words with the rest of the team. At Infosys, our variable pay is a combination of market growth, individual performance, and unit growth, which has been 100% in the recent past. We are happy to hear you had a positive experience with the benefits at our company. Thank you for your time with us.
4.0
May 31, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

You can find Good work culture here

Cons

Nothing as such I found

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Infosys Response
3y
Thank you for leaving a positive review! Your experience is very meaningful to us. We prioritize cultivating a team environment that fosters inclusiveness, openness, exploration, and applied innovation. We love that you have had a great time with us. Thank you for everything you do!
Viewing 208 - 210 of 627 Reviews

Glassdoor has 128,135 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.