Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13983) , Technology Analyst (10515) , Senior Systems Engineer (10376) , Software Engineer (4150) , Technology Lead (3799) , Senior Associate Consultant (3169) , Associate Consultant (2663) , Senior Software Engineer (2629) , Consultant (2574) , Senior Consultant (2550) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1659) , Project Manager (1599) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 10030 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6634 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4905 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4622 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3320 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Less hike and low salary but still on par with other rival service based companies." ((in 12845 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3833 reviews)); "Less pay and you have to be very lucky to get into pure software development projects" ((in 3126 reviews)); "Poor management and retaining for resources." ((in 2702 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1676 reviews))

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Infosys

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

627 reviews

4.0

Apr 12, 2023

good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

nice campuses, good for freshers, open ploicy

Cons

opprtunites, project changes, middle management

Infosys Response

Thank you for providing feedback about your experience. We want team members to have an enjoyable experience at work each day, so we are thrilled you are pleased with the campus and facilities at Infosys. Thank you for being a valued member of the Infosys team!

5.0

Apr 7, 2023

Excellent

Tech lead

Recommend

CEO approval

Business Outlook

Pros

great place to start career as fresher

Cons

fresher salary not compensated enough

Infosys Response

Thank you for taking the time to leave a review. We take all feedback seriously and use it to improve our processes. Because career growth is one of our top priorities, we are thrilled to hear you’ve enjoyed the growth opportunities at the company. We want to provide opportunities for growth to everyone on our team. It is a pleasure to work with you!

4.0

Mar 28, 2023

Overall experience

Tech lead

Recommend

CEO approval

Business Outlook

Pros

The company may attract employees who are motivated by the opportunity to work on interesting and diverse projects, rather than just salary increases and promotions.

Cons

Employees may become demotivated and feel undervalued if they do not see any opportunities for career advancement or salary increases. 1) The company may struggle to attract and retain highly skilled and experienced employees who are looking for opportunities to grow and develop their careers. 2) The company may struggle to compete with other companies that offer more competitive compensation packages, leading to a higher turnover rate.

Viewing 226 - 228 of 627 Reviews

Jobs at Infosys

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Senior Process Associate-Customer Service

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