Culture, work load, compensation much lower than (IT) industry average, demands on personal time, your family comes second to the company needs even on weekends. No excuses accepted for not meeting weekend demands. You will be expected to work on vacation and limited holidays.
Too many mid level managers who have zero qualifications to manage their bank accounts, much less professional IT sales people. Inside Sales reps are treated like expendable robots, paid pathetic wages and required to be willing to give up their home life on a moments notice. Since being let go and working at other companies, as I experienced before working at Ingram, I've enjoyed the fact that skills and practices I learned elsewhere are appreciated while they were highly criticized while I was at Ingram. I had much better sales manages before and now after Ingram who actually know how to manage people in a positive manner. At Ingram you get to be manager by tenure and strong internal connections, not for your abilities. HR supports the manager no matter what, not the employee. Don't ever assume otherwise! There is no objectivity regardless of the circumstance. I was not allowed to be ON vacation even when I was on PTO but Alain Monie will get up at the annual required awards "meeting" in Buffalo and brag about his extensive vacations. All I can say is "It must be nice". I don't know what level position is required to obtain to actually be able to not work on your PTO, but it certainly is not a field sales rep.
There's a reason why attrition is so high, and account loss to competitors is so easy. I continuously had customers complaining about Ingram practices, and coworkers complain about my boss taking so much of their time. Tech Data etc have eroded a large amount of Ingram's revenue and destroyed the GP. Ingram grows by giving away product, crediting back dollars after the sale and the sales teams pay the price for it even if they didn't work at Ingram when the mistakes were made.
In Buffalo, Ingram leverages the fact that there aren't many other IT companies at which to work, and that most people working there don't want to leave the area. Most Buffalo employees would rather be miserable than move to another state with more IT related jobs and Ingram uses that to it's advantage.
