Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits and time off." ((in 65 reviews)); "Provides good work life balance" ((in 53 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 28 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 53 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Salaries are low and progression inexistent." ((in 33 reviews)); "Lack of training or clear procesess." ((in 15 reviews)); "Long hours doesn't pay great" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,119 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 27, 2022

Good company but when understaffed stressful

Apprentice underwriter

Recommend

CEO approval

Business Outlook

Pros

Good community and welcoming There is progression within the company

Cons

Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back Training is provided however, they could do with a more structured approach

4.0

Jul 20, 2022

Great Company

Associate underwriter

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good work culture Ample vacation time

Cons

Constant turnover of employees Different since purchased from intact

1.0

Jul 14, 2022

Absolutely abysmal company in every respect.

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Some flexibility but that's all I can say.

Cons

Curiously don't like to adhere to SLA Zero consideration for facts Zero consideration for employee wellbeing Zero empowerment for employees to do their job to the best of their ability Cliquey Extremely questionable ethics (check them out on ethical consumer for full details) No support for employees when it's needed Heaviest staff turnover encountered in any role - if you're looking for job satisfaction or security, you will not find it here.

Viewing 367 - 369 of 1,119 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company but when understaffed stressful

Great Company

Absolutely abysmal company in every respect.

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