Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 135 reviews)); "Good benefits in the office" ((in 66 reviews)); "Good work/ life balance" ((in 57 reviews)); "Some great work and colleagues" ((in 37 reviews)); "good opportunity to do overtime" ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 52 reviews)); "Salaries are low and progression inexistent." ((in 39 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 37 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,122 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jul 19, 2023

Extremely toxic environment

Pricing analyst

Recommend

CEO approval

Business Outlook

Pros

I don’t know any pros for this company.

Cons

Toxic Management, Racist people, no diversity at all( everyone is literally a guy or irish or british)

Intact Insurance UK Response

2y

Thank you for taking the time to share comments about your experience whilst working at RSA. Some of them made for uncomfortable reading, and are not aligned to the culture, our values or the fantastic employee experience we are known for. We want to investigate thoroughly everything you have alleged and I would therefore urge you to contact our HR team so that we can discuss with you in detail the issues you have raised.

3.0

Jul 15, 2023

Good culture but slow to make changes

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

Flexible working, average pay and benefits for corporate, friendly culture

Cons

Slow to make changes, too much middle management and innovative

Intact Insurance UK Response

2y

Thank you for taking the time to share your experience of working here at RSA. We appreciate you highlighting some of the areas you have in your comments and will pass on your feedback so that we may continue to improve

5.0

Jul 15, 2023

Good

Claims

Recommend

CEO approval

Business Outlook

Pros

Nice place to work and nice people

Cons

No cons to mention so far

Intact Insurance UK Response

2y

We love hearing from our brilliant people and want to thank you for taking the time to share your journey with us. Our people are the heart of our organisation, and you are instrumental to our successes, we are so glad you love working for us!

Viewing 481 - 483 of 1,122 Reviews

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Jobs at Intact Insurance UK

Commercial Property Claims Handler

Halifax, England

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Commercial Loss Adjusters

Commercial Loss Adjuster

Commercial Claims Adjuster

Colchester, England

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