Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

55% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 135 reviews)); "Provides good work life balance" ((in 56 reviews)); "Good benefits in the office" ((in 54 reviews)); "Some great work and colleagues" ((in 37 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 50 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 33 reviews)); "Training and learning opportunities can be inconsistent." ((in 17 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK reviews

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3.4

55% would recommend to a friend

(1,117 total reviews)

Ken Norgrove

66% approve of CEO

59% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Compensation and benefits

3.4

Career opportunities

2.9

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 21, 2025

Great as a starter but don’t settle look for other opportunities

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Great people, Great team, made alot of friends. Atmosphere is great and amazing.

Cons

Can get repetitive. Just a number, everything is just about stats. You get a pst on the head for passing QAs but the moment something goes wrong thats all out of the window. Make excuses to suit their needs and not you as an individual who is struggling minimal room for flexibility or compromising. Very easy to breach.

5.0

Jul 17, 2025

Flexible work environment

Consultant

Recommend

CEO approval

Business Outlook

Pros

Can work in any timing Hybrid work environment Good people connect

Cons

No cons I have seen

Intact Insurance UK Response

8mo

We love hearing from our brilliant people and want to thank you for taking the time to share your journey with us. Our people are the heart of our organisation, and you are instrumental to our successes, we are so glad you love working for us!

2.0

Jul 17, 2025

Rubbish

Claims handler

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, free hot drinks and a water cooler

Cons

Too clicky, if your face don’t fit then you have very little chance

Intact Insurance UK Response

8mo

Thank you for taking the time to share comments about your experience work here. We take all comments around poor management very seriously and strive to improve and develop our leadership capability as part of leadership success factors.

Viewing 52 - 54 of 1,117 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

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Reconciliations Assistant (12m FTC)

Recruitment Business Partner

Commercial Property Claims Handler

Halifax, England

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Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great as a starter but don’t settle look for other opportunities

Flexible work environment

Rubbish

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