Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 134 reviews)); "Good benefits in the office" ((in 58 reviews)); "Good work/ life balance" ((in 51 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 43 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Lack of training or clear procesess." ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 6, 2017

Manchester Trading Centre

Trading underwriter

Recommend

CEO approval

Business Outlook

Pros

Flexible working. Friendly atmosphere. Good benefits and holiday allowance. Good location, training is general OK and good opportunity to learn the basics of insurance.

Cons

Rigid management. Team leaders mostly inexperienced - people managers with very little insurance knowledge. Little or no opportunities to progress past a certain level. Poor salaries well below market average. Turning into a call centre.

2.0

Feb 28, 2017

Not what it used to be.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, great location and office space

Cons

Poor communication and engagement from Management, they don't seem to have any respect or loyalty towards staff, don't appreciate the staff who continuously worked hard to help the company recover from the scandal a few years back, Pay freeze has been ongoing for a number of years and bonus etc is non-existent. Overall very poor culture and environment and staff seem extremely unhappy. Management form mid-level upwards really need to make changes in how they interact with staff

1.0

Jan 23, 2017

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great people at ground level

Cons

Management, Executives, Double standards, Inconsistency

Viewing 91 - 93 of 1,118 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

View job

Assistant Underwriter

Recruitment Business Partner

London, England

View job

Commercial Loss Adjuster

United Kingdom

View job

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Manchester Trading Centre

Not what it used to be.

Claims adjuster

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