Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 134 reviews)); "Good benefits in the office" ((in 58 reviews)); "Good work/ life balance" ((in 51 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 43 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Lack of training or clear procesess." ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 25, 2014

Good hours, but do not care about the employees, very repetative

Client services

Recommend

CEO approval

Business Outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

1.0

Jan 18, 2011

Ordinary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Development opportunities exist for new joinees

Cons

Too much stakeholder management People afraid to take decisions Employees could be sacrificed for meeting bottomline results

1.0

May 29, 2026

Supportive team overshadowed by toxic leadership issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team worked well together and supported

Cons

Lack of respect to rest of organisation from CIO leadership and toxic managerial behaviours Canadian execs parachuted in don’t understand working culture in UK White middle aged, middle class men promoted regardless of (lack of) talent or capability

Viewing 100 - 102 of 1,118 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

View job

Assistant Underwriter

Recruitment Business Partner

Commercial Loss Adjuster

Vereinigtes Königreich

View job

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good hours, but do not care about the employees, very repetative

Ordinary

Supportive team overshadowed by toxic leadership issues

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