Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Pension was good and some other benefits around my job." ((in 62 reviews)); "Provides good work life balance" ((in 54 reviews)); "Some great work and colleagues" ((in 35 reviews)); "The staff (excluding management) are all friendly." ((in 28 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Long hours doesn't pay great" ((in 15 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK reviews

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3.3

51% would recommend to a friend

(1,117 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 5, 2015

Good work life balance - You don't ask, you don't get!

Project manager

Recommend

CEO approval

Business Outlook

Pros

Career Progression Good people Funding, support to do work related qualifications

Cons

Red Tape Decision making takes too long Nearly everything is outsourced

3.0

Oct 23, 2015

Client Service Reprsentative

Intern

Recommend

CEO approval

Business Outlook

Pros

- the people at RSA are friendly and always willing to help with difficult tasks - great work environment and work setup

Cons

- the main issue with the job is the tasks are repetitive - the many repetitive tasks at times can get overwhelming

4.0

Oct 13, 2015

A great place to work, but has its downsides.

Household claims handler

Recommend

CEO approval

Business Outlook

Pros

Out of all the jobs I've had it's been the best place to work - varied work, a good mix of people with a great employee culture, strong employee engagement, a positive attitude to development and improvement, and plenty opportunity for development.

Cons

The removal of employee engagement in the home claims department impacted badly on staff morale. Annualised hours aren't for everyone.

Viewing 1051 - 1053 of 1,117 Reviews

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Intact Insurance UK

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good work life balance - You don't ask, you don't get!

Client Service Reprsentative

A great place to work, but has its downsides.

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