Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 138 reviews)); "Good work/ life balance" ((in 58 reviews)); "Good benefits in the office" ((in 58 reviews)); "Some great work and colleagues" ((in 33 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 52 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 37 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Career opportunities and training is poor" ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 2, 2025

Dull

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Colleagues are friendly. Office location was great.

Cons

Sub-par training. Very old, unreliable systems. Far too many worthless meetings, some of which lasted for hours. Office parking was reversed for senior managers only. Not flexible with hybrid working.

Intact Insurance UK Response

8mo

Thank you for your feedback. We have been, and continue to, modernise our systems with significant investment across most business areas, to ensure we continue to be able to give our people the best opportunity to be successful in their roles. As a large organisation, we understand this can take time, but we will take your comments on board, and continue to upgrade as quickly as we can.

2.0

Jul 17, 2025

Rubbish

Claims handler

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, free hot drinks and a water cooler

Cons

Too clicky, if your face don’t fit then you have very little chance

Intact Insurance UK Response

8mo

Thank you for taking the time to share comments about your experience work here. We take all comments around poor management very seriously and strive to improve and develop our leadership capability as part of leadership success factors.

4.0

May 4, 2025

Decent work place

Consultant

Recommend

CEO approval

Business Outlook

Pros

Overall prioritises work life balance and work quality is also good

Cons

Timmings can be late based on the project region

Intact Insurance UK Response

Thank you for taking the time to let us know about your experiences whilst working at RSA. We will ensure that your comments are passed along to our local teams for them to pick up.

Viewing 109 - 111 of 1,118 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Intervention Claims Handler

Halifax, England

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Recruitment Business Partner

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Intact Insurance UK reviews

Ratings by category

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Dull

Rubbish

Decent work place

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