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      Intact Insurance UK

      Part of Intact

      Engaged Employer

      Intact Insurance UK reviews

      3.3

      51% would recommend to a friend

      (1,118 total reviews)
      avatar

      Ken Norgrove

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      2.8

      Senior management

      Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 20, 2024

      Welcoming Place To Work

      Client services assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had a fantastic attitude towards physical health conditions and mental health struggles and advocate for you. The pay was the industry standard.

      Cons

      The amount of work you will be doing and the type of work I personally think should be paid more. Answering to what feels like 100 people all giving you a long list of work so there was never a healthy balance. Understaffed teams that are overstretched. There is a reason a lot of higher ups were leaving when I also left.

      3.0
      Jan 7, 2024

      RSA Lifer Problem

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic HR policies with supportive HR staff, e.g. flexible working and training opportunities.

      Cons

      There is a massive problem with some members of staff that have been a part of RSA for over 10 years, not all members but most. There is a drive to understand the high staff turnover and RSA Lifers are the reason. They start at the company from a young age and they never leave, this means they have no idea how to work in a professional environment due to how friendly they become with each other. They are ultimately hostile to anyone that joins the company with previous experience. If you want to be repeatedly spoken down to and belittled on team calls by someone who is less qualified than you then this is the place.

      avatar
      Intact Insurance UK Response
      2y
      Thank you for taking the time to share comments about your experience whilst working at RSA. Some of them made for uncomfortable reading, and are not aligned to the culture, our values or the fantastic employee experience we are known for. We want to investigate thoroughly everything you have said and I would therefore urge you to contact our HR team so that we can discuss with you in detail the issues you have raised.
      4.0
      Nov 23, 2023

      Great company but tough at times

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. Great technical capability combined with genuine sense of camaraderie.

      Cons

      Some of the group decisions can be tough on the UK business

      avatar
      Intact Insurance UK Response
      2y
      Thank you for taking the time to share your experience of working here at RSA. We appreciate you highlighting some of the areas you have in your comments
      Viewing 127 - 129 of 1,118 Reviews
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      ReviewsIntact Insurance UK reviews

      Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.