Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 130 reviews)); "Good benefits in the office" ((in 68 reviews)); "Good work/ life balance" ((in 59 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 29 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 51 reviews)); "The pay is poor for what we have to deal with" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Training and learning opportunities can be inconsistent." ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 21, 2021

Lots of Support & Good People

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

- Supported us through COVID amazingly - time off when needed and kit to enable us to work from home - structured breaks and free vend - lots of opportunity to move/change roles internally if wanted - good people who are friendly - fun activities happen all the time - free parking

Cons

- can be busy - lots happening - pay isn’t bad but could be better

5.0

Jul 20, 2021

Great, supportive company

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Great care given when struggling with mental health issues and anxiety Allowed me to work part time for health reasons Room to progress in company. Lots of opportunities to shine and do well within a role. Promotion opportunities for the right people

Cons

Rotating contact centre shifts can be tiring. Its doable, but tiring.

4.0

Jul 14, 2021

Good company

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

The company has a collaborative culture and people retention rate is good

Cons

The culture is a bit more conservative than I would prefer

Viewing 157 - 159 of 1,118 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Intervention Claims Handler

Recruitment Business Partner

London, England

View job

Property & Casualty Underwriter

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Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lots of Support & Good People

Great, supportive company

Good company

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