Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 122 reviews)); "Provides good work life balance" ((in 60 reviews)); "Good benefits in the office" ((in 59 reviews)); "Some great work and colleagues" ((in 32 reviews)); "The staff (excluding management) are all friendly." ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 40 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Poor training and poor staffing levels" ((in 20 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 23, 2023

Meagre

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Hybrid work (Flexible days in/out office) Office location Nice Canteen Friendly staff

Cons

Poor pay relative to company earnings/work Long hours (I reckon my average hourly rate was just above minimum wage for the hours worked) Being on call (I had to take calls regarding quotes while working on renewals) Superfluous mid-managers who were never in (I think I was unlucky to get a manager who clearly was out-of-her depth and assigned me work outside my remit) Regulation (numerous codes regulate the industry. I was made file breaches for an employee who quit w/o notice!)

Intact Insurance UK Response

Thank you for taking the time to let us know about your experiences whilst working at RSA. We will ensure that your comments are passed along to our local teams for them to pick up.

5.0

Oct 16, 2023

....

Property claims handler

Recommend

CEO approval

Business Outlook

Pros

Great opportunities, great benefits and great people

Cons

Salary on the low end

Intact Insurance UK Response

Thanks so much for sharing your experience as a member of our RSA family! We constantly review our pay and benefits to ensure that they are competitive and will pass your comments over to our experts in the Reward team.

4.0

Oct 15, 2023

Good culture

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Good culture, flexible company with a stand up culture of transparency. Leaders are very supportive and realistic.

Cons

Slow, stakeholder engagement can be really challenging, it’s like you have to beg people to do things that work towards business objectives sometimes

Intact Insurance UK Response

At RSA, we always encourage our people to give us feedback, and use that to improve as an employer, so thank you for taking the time to share your experiences.

Viewing 220 - 222 of 1,118 Reviews

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Jobs at Intact Insurance UK

People & Reporting Insights Analyst

Commercial Loss Adjusters

Commercial Loss Adjuster

Commercial Claims Adjuster

Senior Professional Indemnity Underwriter

Vereinigtes Königreich

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Meagre

....

Good culture

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