Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 122 reviews)); "Provides good work life balance" ((in 60 reviews)); "Good benefits in the office" ((in 59 reviews)); "Some great work and colleagues" ((in 32 reviews)); "The staff (excluding management) are all friendly." ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 40 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Poor training and poor staffing levels" ((in 20 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 19, 2016

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great place to work where everyone helps each other. Welcomes new hires with open arms.

Cons

many work from home, internal re-structuring might make it hard for some teams

1.0

Nov 16, 2016

Used to be good - not anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The staff (excluding management) are all friendly.

Cons

Benefits have been slowly eroded over the years, currently you get very little. Current pension scheme performs very poorly, redundancy pay is the minimum legal requirement. There are additional benefits you can sign up to (healthcare etc) but these have to be paid for out of your salary and you can often find cheaper alternatives on the open market. Staff morale is low, workloads are through the roof. This is a company which simply does not care for it's employees well being. The company is constantly being restructured and the threat of redundancy comes around regularly. 10 years ago this was a great company to work for, now I would not recommend it to anyone

4.0

Oct 24, 2016

RSA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours, work life balance

Cons

points with high work load

Viewing 235 - 237 of 1,118 Reviews

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Jobs at Intact Insurance UK

Commercial Loss Adjusters

Commercial Loss Adjuster

Commercial Claims Adjuster

Senior Professional Indemnity Underwriter

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Intact Insurance UK reviews

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Great company

Used to be good - not anymore

RSA

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