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      Intact

      Engaged Employer

      Intact Customer Service Representative (CSR) II reviews

      5.0

      100% would recommend to a friend

      (3 total reviews)
      avatar

      Charles Brindamour

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      4.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      5.0
      Nov 23, 2023

      The best first corporate experience

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I adore this company, the people and the work life balance. While no one is perfect, intact as a whole strives for better every day and it comes from the top down.

      Cons

      It is a huge company, so waiting for the right opportunity is a bit hard if you’re wanting to move up fast.

      avatar
      Intact Response
      2y
      Thank you for your review. We are pleased that we qualify for the 'best corporate' experience in your opinion. We are always striving to give our employees the support and opportunities they need.
      5.0
      Nov 7, 2022

      Trust, respect and supportive

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team work is amazing, great benefits and management treats you like an adult with a life. Couldn’t speak more highly about it

      Cons

      I haven’t honestly found any

      avatar
      Intact Response
      3y
      Thank you for your amazing review! We strongly believe in winning as a team at Intact, and we are glad you feel the same. What matters to you matters to us, because it's the people that make us a great place to work at.
      5.0
      Feb 1, 2022

      Feels like a career instead of a job.

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is the first job I have ever taken that I can see myself in long-term, so maybe I have rose colored goggles on, but it cannot be denied that the culture and environment at Intact is warm and welcoming. Your co-workers and managers are all friendly and unique people who are happy to get to know you, and everything about the company makes it easy to get into your job while also having some in-between time so you don't get too stressed out. The company is also constantly focused on improvement and developing their entire environment to better suit it's customers and employees, so it really feels like you're growing with the company.

      Cons

      It's a certainty anywhere you go that some issues, big and (thankfully mostly) small get tossed to the wayside, not out of neglect, more-so by a sort of triage system for problems that need immediate resolutions. It's hard not to feel a bit let down when the issues corrected didn't really impact you, and moreover when you realize the issues you may have brought to the table are no longer on the table, since other issues were being handled.

      avatar
      Intact Response
      4y
      Thank you for sharing your feedback and thoughts on how management handles problem solving. We encourage you to share any suggestions for improvement directly with your manager or by responding to our anonymous employee surveys. Thank you for continuing to #growwithus!
      Related searches: Intact Customer Service Representative (CSR) II jobs | Intact salaries | Intact benefits | Intact interviews | Intact conversations
      Intact reviewsIntact Customer Service Representative (CSR) II reviews

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