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      Intact

      Engaged Employer

      Intact reviews

      3.9

      75% would recommend to a friend

      (2,161 total reviews)
      avatar

      Charles Brindamour

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Senior management

      3.6

      Career opportunities

      Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Oct 16, 2020

      Stressful work

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotions are a possibility, great people in the office

      Cons

      Very stressful workload which is unmanageable. They got rid of the Total Loss department and made adjusters take on this extra work but did not increase the salary.

      avatar
      Intact Response
      5y
      Thank you for your review. Implementing change can be a challenging endeavor in many respects, we therefore appreciate hearing from our employees and former employees on their experiences with Intact as we always strive for opportunities to make sure that our employees are well equipped to adapt to this change.
      3.0
      Sep 23, 2020

      Be aware of what you are getting into before you commit

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Work life balance as non-management is good. Collogues are generally good to work with

      Cons

      Pay is not great. Intact sells that they have competitive salaries. Maybe for some roles, but certainly not for Management. Intact is not the place to be a manager. Low pay for managing multiple teams of employees. Some upper managers dont listen to their direct reports and constantly want to make changes without any input. Can be very self serving. Constantly being pushed to move to new roles without having proper time to master current role. To many double standards and inconsistencies.

      avatar
      Intact Response
      5y
      We truly appreciate your comments. The employee experience is important to us and feedback like yours helps us to understand and improve. We strive to create a caring, inclusive culture where our people are respected, empowered and encouraged to have open dialogue with their leaders and voice their ideas and concerns. We hope that you too feel encouraged to share your thoughts with your managers.
      2.0
      Sep 14, 2020

      Overall good company except claims dept.

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of perks as per group insurance, personals days time off, remote working.

      Cons

      Pay is too low for the workload. You can’t provide good customer service because of that. To many phone calls, emails, and messages on voice mail+ too many files per week to treat ( between 40-50 weekly).

      avatar
      Intact Response
      5y
      Thank you for taking the time to write a review highlighting the areas you enjoyed and areas where we can improve. We try as best as possible to manage the volume for our teams and during catastrophes, we do experience an increase. We appreciate your input on this as we strive to deliver on our promise to our customers and employees. We hope you are well and staying safe.
      Viewing 301 - 303 of 2,161 Reviews
      Related searches: Intact jobs | Intact salaries | Intact benefits | Intact interviews | Intact conversations
      ReviewsIntact reviews

      Glassdoor has 2,928 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.