Intact reviews

Staff is over worked , no work life balance, coming in on weekends to work is expected in an attempt to catch up, Management is unaware of company morale and frankly don't care, 2 major acquisitions over the past few years yet no focus on staffing appropriately, Management is very closed off to new ideas and are essentially order takers for upper management, probably the worst company morale I have ever witnessed , staff to a person is overworked, technology is out dated, but morale of worker's is the biggest for me, steer clear if possible, you have been warned

Communication is difficult, Emails rarely get read, following up with particular life demands can be quite a challenge when something comes up out of the work environment. This being said, it makes it extremely difficult for advancement to any other department. When it comes to things like your personal life, your nothing but a number to most of them. This is something that, from experience, I have seen in a few call centers.