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      Intact

      Engaged Employer

      Intact Sr. Customer Service Representative reviews

      4.9

      100% would recommend to a friend

      (6 total reviews)
      avatar

      Charles Brindamour

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      5.0
      Jan 21, 2024

      Amazing Workplace and amazing Managers

      Sr. customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Training, Salary is also at par with industry, Great people , managers

      Cons

      Delayed Promotion as compared to what is told during interviews.

      avatar
      Intact Response
      2y
      Thank you for taking the time to leave us a review. We're pleased to hear what you valued most about working with us and wish you the best in your career.
      5.0
      May 29, 2023

      Good work arrangement, good management

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Overtime hours and pay Provide equipment Good manager Good training Growth opportunities within the organization

      Cons

      Busy seasons can be hectic There will be rude customers, but managers are supportive and you can take mental health break. Have to stay on role for one year before moving up in organization

      avatar
      Intact Response
      3y
      Thank you for taking the time to leave us a review. We are always pleased to hear from our former employees and learn about areas of opportunity. We ensure we provide our employees with everything they need to do their best, from the day-to-day tools such as quality equipment to long-term development through growth opportunities.
      3.0
      May 9, 2023

      (RSA Group)

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They live their values,very helpful and always receptive. LinkedIn learning access is also a plus.

      Cons

      Working for Intact RSA Group is very limiting in progress,work responsibility is high,you will be operating on Claims Adjuster 1 level but paid for CSR and promotion is not as easy as it is in Intact.

      avatar
      Intact Response
      3y
      Thank you for leaving us a review. We are happy you enjoy access to LinkedIn learning and are optimizing its use for your career success. Career development is a huge focus area for us, and we want all our employees to feel like they have the opportunity to go after their goals. We are actively working on ensuring all our subsidiaries have an equal chance at career mobility.
      Viewing 4 - 6 of 6 Reviews
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