Intact reviews

3.9

76% would recommend to a friend

(2,155 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good benefits (EHC), -Employee Share Purchase Program is pretty good, lots of other employee perks as great: phone plans, new PC purchase program, fitness subsidy, employee education, etc. -Really nice people, if you are lucky, you can make friends for a lifetime.

Cons

-Crappy pay, each year they come up with more and more excuses not to give you more pay, and give bogus reasons for why your performance is not rated as better than just good. -Don't care about satisfaction at work, a survey came out with satisfaction levels being crazy low and instead of making things better it is just getting worse and worse. -Forever changing workflows and procedures, eternal meetings that take you away from your desk that are mind-numbingly useless, increasing workload and 0 interest from managers in making things better. -Full of broken promises of advancement that never comes, and each time you are "the perfect candidate" or "next in line", just to be overlooked when the time comes, over and over again. -Promotions based of favoritism and barely ever on credentials, resume and performance. -Incompetent managers for the most part that lack industry experience but tell you how to do things without understanding the job. -No work-life balance, despite assurances to the contrary. -Extremely negative and competitive work environment, you get a sense that, other than select few, you cannot trust anybody. -If you want to advance you cannot be a strong personality, pretty much be a door mat that allows others to walk all over you, who never talks back and smiles while work becomes more unmanageable but expectations keep increasing. Pretty much you keep getting more claims with each month but they expect you to do better than the previous month. -No care about the customers, all they care about is numbers and closing claims, no recognition for a job well done or satisfied customers as no one cares about that.

1.0
Oct 29, 2025

Don't go

Recommend
CEO approval
Business Outlook

Pros

they won't let you work, groups are controlling

Cons

N/A Go and see yourself

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Intact Response
7mo
Thank you for your review. This is not the environment we strive to foster and regret to hear that you feel this way. We encourage you to speak confidentially with your HR Consultant so that you can address your concerns.
2.0
Jul 7, 2025

toxic place

Recommend
CEO approval
Business Outlook

Pros

decent work/life balance generally understands parental obligations. Good benefits salary is ok slightly below market.

Cons

-company is dominated by “quebecois culture” this affects not just advancement, but your daily treatment. -incompetence is widespread and tolerated at every level most people I worked with would simply not survive in a merit-based organization. -If you stand out in any way you will be harassed, something like casually speaking english at the office can be a reason -rampant sexual harassment and violation of physical boundaries. some employees avoid the Montreal office or work on separate floors from their teams There are good teams at Intact, but you have to vet not just your direct manager and peers, but also the director and VP you’ll be reporting to

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Intact Response
11mo
Thank you for voicing your concerns. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. Harassment of any kind is not tolerated and we strongly encourage you to address your concerns with your Human Resources Consultant so we can look into them further and address them directly.
Viewing 67 - 69 of 2,155 Reviews

Glassdoor has 2,919 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.