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      Intact

      Engaged Employer

      Intact Customer Service Representative CSR reviews

      4.5

      49% would recommend to a friend

      (12 total reviews)
      avatar

      Charles Brindamour

      22% approve of CEO

      50% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.3

      Senior management

      4.3

      Career opportunities

      4.2

      Culture & values

      4.2

      Work/Life balance

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      2.0
      Aug 26, 2023

      stressful job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good to practice french and english and learn about auto insurance rules

      Cons

      Very stressful position. Clients are usualy angry and they start yelling at CSR and adjusters

      avatar
      Intact Response
      2y
      Thank you for your review. We offer our employees resilience training to cope with the inherent challenges of the role. We wish we could have addressed your concerns while you were with us.
      4.0
      Aug 9, 2023

      CSR

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits from The company

      Cons

      No customer/co-worker communication or interaction

      avatar
      Intact Response
      2y
      Thank you for your review. We are sorry the inherent nature of the job determined how much you could interact with your colleagues. We hope you raised these concerns with your HR consultant while you were with us.
      5.0
      Mar 9, 2023

      good company

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for.

      Cons

      Nothing bad to share at the moment.

      avatar
      Intact Response
      3y
      Thank you for your short and sweet review. We are happy you enjoy being here!
      Viewing 7 - 9 of 12 Reviews
      Related searches: Intact Customer Service Representative (CSR) jobs | Intact salaries | Intact benefits | Intact Customer Service Representative (CSR) interviews | Intact conversations
      Intact reviewsIntact Customer Service Representative (CSR) reviews

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