Intact reviews

3.9

75% would recommend to a friend

(2,157 total reviews)
avatar

Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 30, 2018

Set up for failure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, fun staff events

Cons

No training and no help from co-workers. You are basically left to figure it all out on your own and if you can't, you get fired.

avatar
Intact Response
7y
Thank you for writing this review. We are doubly impressed that you took the time as a former employee to write it. So thanks again on sharing your thoughts on what we do well and what areas we can improve on.
1.0
Jun 26, 2018

Not fair with employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, decent working environment

Cons

No support system for the employee, only take one side of the story. Do not take time to discuss solutions with employee to make it work in their position if there's might be some improvement needed. Will not hesitate to fire you without warning even with a great performance review from your manager. Higher managements say they live by their value but not true for most of them.

avatar
Intact Response
7y
Thank you for your review. We’re sorry to hear that you’ve had issues with your managers. We take all concerns very seriously. You’ve outlined some great points for us to consider so thank you. People are our biggest strength and culture is our most prized asset so we will continue to invest in people and create a diverse and inspired workplace.
2.0
Mar 16, 2018

Claims agent

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Competitive salary plus annual bonus

Cons

Management does not care about employees or clients satisfaction. Director promotes a person who he has a history with, and don't even bother with the interview process. When a week prior he did a conference on how we should never advantage one employee over another. Asked for 4 days of vacations they asked me to find a replacement for 3 days out of 4. They want the employees to be honest with the clients, but when there's a complaint or simply a client asks to speak to the manager for some sort of reason they say to find an excuse and they will call them back in 24-48 business hours.

avatar
Intact Response
7y
Thank you for your review. We take all concerns very seriously. You’ve outlined some great points for us to consider so thank you. Our People Promise is more than a statement, it is our commitment to our employees that we remain true to our values so we encourage you to speak honestly with your manager about your concerns or you can reach our to your HR Manager.
Viewing 157 - 159 of 2,157 Reviews

Glassdoor has 2,923 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.