Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (99) , Underwriting Assistant (88) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 270 reviews)); "good work life balance :)" ((in 154 reviews)); "Everything is good here and people are great" ((in 151 reviews)); "Supporting management and great work ethic" ((in 110 reviews)); "Great manager and place when working" ((in 75 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and hard to move up" ((in 102 reviews)); "Low salary for technical departments" ((in 76 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 17 reviews)); "No Diversity" ((in 8 reviews)); "Low pay, way too much favoritism is played" ((in 7 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,159 total reviews)

Charles Brindamour

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Intact has an employee rating of 3.9 out of 5 stars, based on 2,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 15, 2018

Great place to work!

Director

Recommend

CEO approval

Business Outlook

Pros

Very progressive, customer driven company. Great benefits. Strong set of company values and success factors for leaders, which set a very positive tone.

Cons

A large company, so networking is key.

Intact Response

8y

Thank you for sharing a review. Intact is about people and we are happy to hear that you are having a great experience with us...we also have large employee networks so be sure to check those out!

5.0

Feb 14, 2018

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very employee focused, fully supports growth with in the company. Many different opportunities to meet higher level staff and discuss concerns, review internal job opportunities and given financial support for education for advancement from your current role.

Cons

You have to wait 6-12 months to apply to a new position, however that is pretty standard.

Intact Response

8y

Thank you for sharing a review. Intact is about people and we are happy to hear that you are having a great experience with us!

3.0

Feb 12, 2018

BI Claims Adjuster

Casualty claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Excellent pension plan (Best in the industry) Understanding and flexible managers. Pay is reasonable Updated office Team building events are fun Career Opprotunities are good, if you are GTA. Otherwise you are limited. Overall the people and the benefits are great.

Cons

Extreme workload - Myself and other adjusters are over worked. Not enough bodies to handle the # of claims we are getting. This has been an ongoing issue, not a recent one. Micro Managed - There are a lot of processes on how to do everything, and they must be followed. Some is understandable, but this is a bit overkill. Employee Shares - Intact will match 50% of your contributions, but there are a number of restrictions that limit exactly how much they will contribute and it turns into a very small number. Upper Management - Doesn't really feel like they care. More focus and support for UW than claims; it creates an us vs them mentality. Finally, it seems like there is a committee and a spreadsheet for everything. Overall the processes and workload are too much.

Intact Response

8y

Thank you for taking the time to write a review. We appreciate your kind words and you've outlined some points for us to consider so thank you. People are our biggest strength and we will continue to invest in people and innovate our processes.

Viewing 1891 - 1893 of 2,159 Reviews

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Intact reviews

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Great place to work!

Customer Service Representative

BI Claims Adjuster

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