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      Intact

      Engaged Employer

      Intact reviews

      3.9

      75% would recommend to a friend

      (2,158 total reviews)
      avatar

      Charles Brindamour

      89% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Intact has an employee rating of 3.9 out of 5 stars, based on 2,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Dec 5, 2016

      Unit Manager

      Unit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Biggest damage insurance company in Canada. Many possibilities of career.

      Cons

      No stability. There is a job rotation of the senior vps every 3 years, followed by a restructuration with many managers fired. Also, it is very frequent to ask employees and managers to do the tasks and responsabilities of a higher position but not give them the title nor the salary.

      1.0
      Oct 9, 2016

      Worse job ever.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helpful co-workers and benefits. That's about it. There are no pro's for being a customer service representative. CSR's take phone calls all day.

      Cons

      - Dealing with problem files with difficult customers - Micromanagement. One time I talked to a co-worker and a manager asked if I was on lunch or not. If you're logged off for a certain amount of time, workforce will look for you. - You are chained to your desk by your phone. Workforce only allows a max of 10-15 mins of washroom/logged out time. - Call quality. They dock you marks if you don't include certain things during your call (eg: you have to say we work in a team environment). - Booking vacation is difficult. Workforce makes you only book a week off first. After everyone books then you can choose individual days off. - Difficult to move around company if you're just a CSR. You can get rejected more than 3 times for a role you apply to. - Short staffed. Phone keeps ringing non-stop.

      3.0
      Mar 16, 2016

      Okay, I guess

      Claims representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, lots of locations available to work from, emphasis on internal promotions

      Cons

      Almost zero work-life balance, most people in the claims department carry unmanageable pending assignments, lower-end salaries in the industry

      Viewing 217 - 219 of 2,158 Reviews
      Related searches: Intact jobs | Intact salaries | Intact benefits | Intact interviews | Intact conversations
      ReviewsIntact reviews

      Glassdoor has 2,924 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.