Intuit Customer Service Representative CSR reviews

3.3

9% would recommend to a friend

(14 total reviews)
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Sasan Goodarzi

90% approve of CEO

9% positive business outlook

Reviews by job title

14 reviews
5.0
Aug 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Awesome culture. Fantastic benefits. Excellent people. The best thing? Morals. Every company says something to the effect of "We love our employees. We want the best for our customers. Always be true, compassionate and honest" But you know in the real world very few companies adhere to this. They say one thing but do another. Not Intuit. Integrity without compromise is a core pillar at Intuit and they enforce and abide by this tenet. I've never worked anywhere better and I never will.

Cons

ThEy OnLy GiVe uS UbEr EaT cReDiTs SeVeRaL TiMeS a YeAr InStEaD oF DailY. But on the real: Communication between departments is not always the best in my business unit. Developers are making a change to the software? We will likely not know until our customers are reporting it. New feature in the software? We will know the bare minimum but very little details until its been live for several months. The initial training is fantastic. UDAS has truly changed how I approach ANY problem in life. (If I get nothing else from Intuit I'm glad I got that) . However we very rarely get additional training to shore up weaknesses or refine things.

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