JPMorganChase reviews

3.9

75% would recommend to a friend

(35,581 total reviews)
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Jamie Dimon

77% approve of CEO

76% positive business outlook

JPMorganChase has an employee rating of 3.9 out of 5 stars, based on 35,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JPMorganChase employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

36K reviews
1.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Compensation was good. I had four weeks of vacation and then a few personal days and a week of sick time on top of that starting right away from day one. Base pay was average for the local banks, but a bit above average for the area. I did not stay long enough to receive a bonus.

Cons

Terrible technology stack, terrible leadership, and a tragically awful work-life balance. You will carry a pager, work weekends, late nights and early mornings. My team was also Agile, but in name only. The focus was project based timelines rather than product based change management. I was on a team of 12 (way too large for Scrum or Agile) and we had 3 teams and one of the Scrum teams was closer to 20. Yet with nearly 50 employees, we only had 8 full timers. As a full time employee, when the project slips because it can't adapt to change, all the pressure will fall on the handful of full time employees and you will be ground down with long hours and weekend shifts supporting a project built by contractors. JP Morgan is a fine place to work if you can get into a small, noncritical project. But if you get pulled into any new development, you will be stretched way beyond industry norms working with the cheapest contracting labor. While the pay was good, my wife got pregnant and with such an awful work life balance I had to leave. If you have young kids that you want to spend time with, do NOT come here. Culturally, senior leadership felt very strongly that it was best to be second and to follow the industry leaders because it was much cheaper than taking risks and inventing something novel outright. Senior leadership had several townhalls/meetings expounding upon this ideal. The problem with this approach was after somebody succeeded with a specific project JP Morgan would have to run twice as fast as the original inventor in order to launch fast enough to garner any significant market share. As such, any new development projects were already way behind schedule and had overtly unrealistic expectations causing pretty widespread burnout among full time employees. As a final aside, this shop is 95% Indian males within the Wilmington development groups. JP Morgan has a much, MUCH higher proportion of Indians than the surrounding employers. It was not a problem, but the complete lack of diversity was a bit surprising for a fortune 500 company.

3.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay, great insurance, & had I stayed there longer, opportunity for growth

Cons

Sadly, the individuals I worked for were not the best. The office environment was very stoic and serious. I am all for taking your job seriously but a little sense of humor and fun never hurt anyone. Feeling like you can talk to your co-workers is a huge plus as well. The individuals I worked with definitely made me feel that my role was minute at best. It was disheartening and degrading and I truly disliked every minute I worked there. I also had the extreme misfortune of having a predecessor that honestly hated me and didn't want me to succeed in any way possible. It was the oddest and most uncomfortable situation I've ever been in. This person would tell me to do certain things, not help me when it was clear I needed assistance (because I was learning how to do the job!!) and then would let me fail and get reprimanded. And then proceed to bad-mouth me behind my back. It was bizarre. I quit after a few months. However I will say that my good friend also worked there but in a different part of the office and her experience was 100% the opposite of mine. So honestly, the people you work with/for make a BIG difference. This con really can't apply to the entire J.P. Morgan company as a whole, just the specific office I worked in.

3.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Bankers, Great Company, Great CEO and reputation

Cons

Horrible Managers. I have been an executive assistant in Finance/Investment Banking for 15+ years (Merrill Lynch, Goldman Sachs, etc). The IB division at JP Morgan (383 Madison) is by far the worst I've ever experienced Management is horrible. Nothing but arrogant, confrontational managers that are worried about keeping their job that they forget to do their jobs. They're priorities are to make their mark on a department by turning processes upside down just to show they're in charge. - Extremely micromanaged. You get written up for everything - talking too loud, signed in 15 mins early, signed out 15 mins late. All the years working, i have never experienced this or being treated like a child. - Mgmt wants you to work very robotically - A lot of Cattiness and Mean girl behavior (assistant curse and fight with one another. its appalling) - Unprofessional behavior I can go on and on but I wont. The bottom line is JPM - IB Executive Assistant role is a very demoralizing environment. I don't think the employees are appreciated enough for their work. The employee morale is low. Stay away from Investment Banking division

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