Jaggaer reviews

4.0

79% would recommend to a friend

(467 total reviews)

Andrew Roszko

91% approve of CEO

73% positive business outlook

Jaggaer has an employee rating of 4.0 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jaggaer employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

467 reviews
1.0
Jul 19, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are not constantly micro managed by management, its fun to work with clients and help them configure a new system from start to finish.

Cons

The client delivery department has the worst managers. They have no clue what we do day-to-day to implement clients, most are brought in from outside the company (people rarely move up into management positions) and are very poor motivators. Completely out of touch. Some managers are on power trips and micro manage to the point of it being harassment. Many good employees have left due to this type of treatment by poor managers. Hard workers rarely get recognized or acknowledged. There is no such thing as a raise. They also expect a lot of travel and time away from your family. Why does client delivery have so much turnover in a bad economy?

1.0
May 27, 2015

Worst experience of my career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good There are some talented people at SciQuest. Unfortunately, most of them have already left or are looking to leave.

Cons

Poor executive decisions have led to product problems, a sustained drop in stock price and massive turnover. Good people leave and people who should be moved out are kept if they aid and abet the bad behavior of the CEO. A lot has been said about the CEO's behavior and it is all true. He is a foul-mouthed bully that runs the company based on intimidation and fear. It is an awful place to work.

1.0
Feb 2, 2015

We've jumped the Chasm...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product underpinnings are strong. The biggest strength is the people in the trenches and the current loyalty of the clients. Overall benefits are good, 401K and stock purchase plan. Salaries have become more competitive, which was not the case in the past. And, yes, it is nice to get free sodas and have pinball in the lunch rooms. The new offices are great and we finally have plenty of parking.

Cons

Product development has fallen short on its delivery of features and quality, over the past couple of years, which has provided for challenges in the field. Clients are still fairly loyal but are not as trusting to jump on a new product or release until they know all the functionality is there and it is relatively bug free. Upper management does not feel this is a management or product issue but a sales issue. It is hard to get buy-in for a new product when clients have been burned and are not as trusting. If this continues, I think we will have even more issues and challenges at renewal time. There are many comments in other posts about our CEO which are true and cause internal distrust. He does ask in the Scoop meetings for people to go to Glassdoor and make positive posts to raise the approval percentages and help keep the stock price up. The “F” bomb gets dropped in meetings a lot which I know have taken people off guard, especially in the new hire meetings. You will hear often that “feedback is a gift” but that it is only true if you agree with him. If not, look out.

Viewing 64 - 66 of 467 Reviews

Glassdoor has 524 Jaggaer reviews submitted anonymously by Jaggaer employees. Read employee reviews and ratings on Glassdoor to decide if Jaggaer is right for you.