Good work-life balance, but management lacks clarity and consistency
Pros
Good work-life balance, friendly colleagues, and a generally stable environment despite recent layoffs and business uncertainty. There are opportunities to work on interesting projects, especially in digital marketing, automation, and AI-related initiatives.
Cons
Management quality is inconsistent, especially at line manager level, some have no clue what they are doing. Decision-making is often slow, unclear, or constantly changing, which makes it difficult to build long-term plans or feel real ownership. There is also a noticeable lack of clear career progression, especially for specialist roles. The company can sometimes feel too relationship-driven, where visibility and internal politics matter more than expertise or impact. Hiring decisions have not always felt strong, and some specialist roles seem poorly defined, with people leaving after short periods. Since the acquisition and wider business changes, the organisation feels more uncertain and messy. Many managers appear cautious or unclear about their own responsibilities, and there are too many meetings about decks, updates, and alignment, without enough concrete decisions being made. There is also a big push around AI, but not enough practical training or clear guidance on how teams should actually use it. At the moment, it feels more like a top-down buzzword than a well-supported transformation.
