KPMG has instituted very draconian on-call rules which requires you to be available 24hrs a day 7 days a week with full network access and reach ability. This is on top of putting in 50 to 60 hours a week on a regular basis -
Starting off hours on-call shift
1.Begin your preparation to leave the office, or your current location, by confirming that your schedule and contact information is correct in X-Matters. Contact you PML if changes are needed.
2.Upon arrival at your new location, set up laptop, headset and ensure laptop is plugged into a power source. Log in the network and open daily Incident Skype session (2) with the NOC and IM the participants that you are setup and available.
3.Ensure your phone is connected to a power source, is full charged and has the “Do Not Disturb” disabled.
4.Be prepared to take notes during any incident work you are involved in. This will help with any transition activities, updates, closure notes and the Post Incident Report.
Ending off hours on-call shift
1.Begin your preparation to leave your offsite location, assuming there is not an active incident underway.
2.IM the participants of the Incident Skype session that your are going to be unavailable
3.When at the office or new location, set up laptop, headset and ensure laptop is plugged into a power source. Log in the network and open daily Incident Skype session with the NOC and IM the participants that you are setup and available.