Pros
For a while, business was booming and there were many opportunities. Most employees are intelligent, fun, and hardworking.
Cons
Several Canadian and US offices are plagued by toxic or unqualified leaders, especially Austin, TX. Leadership training came too late and too little. Most departments are led via fear and degradation and that style is a source of pride for several of these leaders. Individual contributors watch as management wastes valuable time and energy in power struggles with other employees or groups. I was in many meetings at many levels. Pointing fingers is encouraged. Many projects are grossly behind schedule. Sadly, VP and director-level leaders haphazardly throw busywork solutions at problems instead of sticking with ideas and trusting and supporting employees. In some departments employees are whipped around between projects and not given time and focus to do quality work. Many struggle with work-life balance. There was also a culture of motivation and pride in the work so that helped some. Some relatively new groups are attempting to improve dev and installation processes, communication, change management, etc. but are often thwarted by the larger toxic culture and fight for resources, before and after the pandemic began. I saw discrimination and retaliation from several levels of management.
