L'Oréal reviews

4.0

81% would recommend to a friend

(7,398 total reviews)
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Nicolas Hieronimus

87% approve of CEO

72% positive business outlook

L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Company store discounts Summer Fridays (which are being retracted come fall)

Cons

Working around the clock nonstop, toxic abusive culture, unrealistic goals, complete lack of development plan and opportunities. Promotions based fully on favortism and not work ethic and output. Projects are piled on with no sense of work/life balance. French team constantly treats the US team like crap - the men in particular talk down to the women like complete trash with inappropriate comments, tone and language including referring to grown women as "girls" in a dismissive demeaning manor. Constant bullying mentality brushed off as "French culture". No regard for mental health. You could scream you are stressed and overworked and nobody including HR listens. People in my department have had to fight to take medical leave due to the stressful and damaging environment. Forced employees back into the office in 2020 during the heat of the pandemic - had to show proof of medicial records to get an extension to continue working from home. Masks are required and numbers spiking again, yet come September up to full capacity only 3 feet apart entire team in office at once. Company is NOT flexing with the new times and ways of working. No respect for people with desk jobs able to work from home efficiently and successfully. A mass exodus has occurred with 7 people leaving my department alone in the last few months.

2.0
Jul 23, 2020

Feeling like a guinea pig

Recommend
CEO approval
Business Outlook

Pros

I am a longtime employee who loves my job and my team

Cons

They are forcing us to return to the office (starting 6/29 at 25%, now starting next week at 50%) and employees are very concerned about their safety commuting and in the building

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L'Oréal Response
5y
Thank you for sharing your concerns with us, we want to first reiterate the importance of your health and safety and would like to recognize the patience, courage and commitment you have demonstrated during these unpredictable times. While our essential manufacturing, distribution and R&I worksite employees have continued to operate throughout this global health crisis, we understand that there is no perfect timing for returning to the worksite in this rapidly changing context. While we anticipate that this transition to our new normal will come with new and unique challenges, our approach has been guided by one principle: your input and safety. With employee feedback in mind, we have taken these actions under an abundance of caution, implementing extraordinary safety and sanitary measures that have proven to be effective while both meeting and exceeding local requirements. While we recognize this is a challenge we are facing together as a community, we are committed to a transitional process that continues to be prudent, progressive and sensitive to personal circumstances. We’re encouraging all of our colleagues to have an open and honest dialogue with their manager and HR partner about any personal circumstances that may require specific accommodations.
5.0
May 26, 2016

Manage Your Career

Recommend
CEO approval
Business Outlook

Pros

The organization really values your touch bases and check ins with your progress. You can truly own your destiny. I started out as an assistant store manager in a small retail division and am now, 5 years later, working my way onto a corporate management role with our Professional Products Division. Work hard, be a good person, and own your progress... It's all part of the entrepreneurial spirit of L'Oreal.

Cons

Things are constantly changing. If you are going to work for a company that has stayed relevant and always topped the industry in innovation, you need to be comfortable with this. At times, it can be frustrating to work on an initiative to have it scrapped because of different initiatives, but it is part of the big picture with L'Oreal.

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L'Oréal Response
10y
Thank you so much for the time and energy you have put into L’Oréal to make it the place it is today. We always love to hear from our employees, as you have a great insight into our incredibly fast paced industry and what sets us apart from the rest. Congratulations on your career progress at L’Oréal. Such a great achievement! Our strategic emphasis is to continuously develop the potential of our people. We strongly believe that it is only by providing growth opportunities we can ensure the group’s long-term success. Working in a fast-paced environment like L’Oréal can be challenging and overwhelming at times, but as you know it is well worth it as you can have an amazing learning experience. Our culture is a top priority for us and it’s very valuable to see the areas you’ve picked up on as positive. They’re a great summary of what makes L’Oréal unique. Here’s to many more years! - Elïna S., Digital Marketing Manager
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Glassdoor has 17,668 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.