Labcorp Customer Service Representative CSR reviews

3.4

72% would recommend to a friend

(27 total reviews)
avatar

Adam Schechter

61% approve of CEO

70% positive business outlook

Customer Service Representative (CSR) employees have rated Labcorp with 3.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Gesundheitswesen industry (3.4 stars).

Reviews by job title

27 reviews
2.0
Aug 3, 2024
Recommend
CEO approval
Business Outlook

Pros

You have a job, salary,benefits

Cons

Feedback not appreciated or encouraged. People that are loyal or working there for a long time or from a minority group get promoted. Others, not. Salaries are the lowest in this kind of job. No training. Tests. Large accounts get preferential treatment, no work/life balance, extremely short staffed, processes don’t change even when there are better ways to do it.

Viewing 4 - 6 of 27 Reviews

Glassdoor has 12,001 Labcorp reviews submitted anonymously by Labcorp employees. Read employee reviews and ratings on Glassdoor to decide if Labcorp is right for you.