Broken Culture / Poor Tools/ Decent Benefits
Pros
Lenovo has some pros. The atmosphere is pretty laid back and you can over achieve if you work hard and look for ways to stand out. Inside Sales Managers are hit or miss but if you get a good one life can be pretty good. Benefits for full-time employees are very good and pay is decent. Half day once a week during the summer is great too. Great entry level job for college grads with no sales experience.
Cons
I don't know if I could list all the horrible things about working at Lenovo. The #1 issue is that they hire all contractors with no experience or many skills. I often wonder if they even read resumes or care about the results of the interview. When contractors are hired they have 1 interview that takes 15 minutes. It truly shows the company doesn't value their employees. They also don't train the new hires well at all, usually 1-2 months. All fo this leads to a very bad culture. The management constantly has to micro manage and treat the ISR's like highschoolers. The company doesn't value their senior rep's or full-time employees very much either. The overall vibe amongst employees is very negative. You can hear people all over the sales floor complaining about the managers, tools, and company non-stop which brings down moral constantly. Constantly understaffed. No training. NO professional development. Unreasonable expectations. The next biggest issue is the sales tools they have. They are horrible. The average "sales" rep, AKA Admin, will spend 75% of their day dealing with issues in SAP CRM. They support teams are understaffed and there is very little help if you need it. It is a pure nightmare for all the reps. Most people stay long enough to gain just enough experience to get a job elsewhere. Worst of all, Management doesn't care. They will hire another contractor to replace you. They also won't fix the tools, processors, or hire more people to support sales. Another big issue is the commissions and reporting. You will NEVER know how well you are doing because the company constantly makes errors in reporting and provides you with very little insight. You basically have to watch you numbers carefully and call out all the mistakes they make. Its also a known fact amongst vets that you will typically only pay rep's for 50% of the services they sell; and you may only get credit for half of those. The best advice I can give is stay away if you are already have experence or want to hit the streets selling. This role is only good for kids right out of college.
