4.0
Oct 13, 2008
Recommend
CEO approval
Business Outlook
Pros
For the most part, the people who work in my store have experience in the department in which they work, and therefore have knowledge of product. The people in my store are customer oriented and service oriented and are genuinely interested in helping people find what they need and to give them product information that will help them with their projects. Additionally, I have found that the different departments overlap in coverage so that we know enough about other departments to guide a customer to what they may need elsewhere in the store. Our installation department is quality-oriented and bends over backwards to make sure the customer is satisfied.
Cons
Retail hours... having to do freight.
