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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement reviews

3.5

61% would recommend to a friend

(47,902 total reviews)
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Marvin Ellison

66% approve of CEO

56% positive business outlook

Lowe's Home Improvement has an employee rating of 3.5 out of 5 stars, based on 47,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lowe's Home Improvement employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

48K reviews
3.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Having worked for the company for 8+ years and relocated multiple times for advancement opportunities, I can testify that you can earn very good pay and learn valuable life skills that will always come in handy if you are willing to learn. They also have had a strong emphasis on developing people for the next level if you not only communicate that desire but show that you are willing to show what you can offer them. Lasting friendships are often made with your co-workers.

Cons

The past few years I have noticed changes that I do not think are in the best interest of the company and also have had negative impact on employee morale. Training used to be more significant not only for entry level positions but most especially for management. The company has done away with both EMTP (Entry Management Training Program) to prepare people for Department Manager positions as well as MTP (for Zone Managers / ASMs). Both of these programs helped to develop critical skill sets that I have seen severely lacking in newer management. The hiring process for senior management has shifted to outside hires and it is too much to take in for these people. I have seen numerous recent hires get eaten alive due to lack of training trying to hit the ground running. These are the causes... The effect: the need for a "bench" of Assistant Store Managers within markets.

5.0
Aug 15, 2014

My Favorite Job

Recommend
CEO approval
Business Outlook

Pros

Great advancement potential and greater than average pay scale. A long way from corporate suffocation, store side is the way to work with this company. Although training and policy is constantly a challenge, I blame it on corporate and not stores. Hard work and a good work ethic will get you a long way with this company.

Cons

I worked in the Corporate environment with Lowe's for a short while and found the excessive micro-management of every aspect of employees work was counterproductive and defeating for motivation. It seems that a great company has allowed a boardroom to determine policy to an extent that they cannot imagine the stress placed on the employees that actually do the work. Between to massively confusing software (s) (plural) that are required to perform jobs, the multiple steps required to complete a project and finding anyone that can actually answer a question without having to ask someone else, they definitely need to streamline the whole system to make it more user friendly to the employee as well as the customer. Super frustration with this area. I think if they can get this straightened out then the other problems that are affected will work themselves out. this applies to corporate as will as retail. The constant changing schedule makes in insane to have a life outside of work.

4.0
Jul 13, 2014

Working at Lowe's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lowe's is a stable retail company to work for. They offer promotional opportunities for sales oriented, hard working associates that can work in a team environment, display good customer service stills and good time and attentance. They have good benefits for part time and full time associates.

Cons

As with most retail establishments you are ususally required to work various shifts which make it hard on your family time. Although they do offer benefits for associates they are not as good as could be. Insurance for part time associates is hardly working taking and the insurance for full time associates is getting worse each year. Their mentoring and training programs for internal associates really need to be given more attention. This would improve the quality of staff by making them ready for the next step in their career with Lowe's thus improving moral - which in turn promotes better customer service and thus helping ensure a solid bottom line for the company! The pay rate needs a little attention and this would improve tenure.

Viewing 148 - 150 of 47,902 Reviews

Glassdoor has 49,409 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.