Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5752) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1794 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1169 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1089 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 828 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 809 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2643 reviews)); "management is poor and lazy" ((in 2018 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1320 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 559 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 322 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31,093 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews

3.0

Jun 24, 2009

Macy's is a nice place to work. Benefits and salary are better in other industries.

Buyer

Recommend

CEO approval

Business Outlook

Pros

It is a nice place to work. The culture is friendly and supportive.

Cons

It is retail, thus the benefits and salary are better in other industries.

5.0

Apr 16, 2009

Happy, but looking for more.

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

As a merchander I am able to come in early in the morning while my children are at school and be home when they get home from school. I don't have to work on weekends. The store discount comes in great. Promoting within the company is always a good reason to work for a company. They also work around my schedule.

Cons

Not enought hours to get your work load done. Right now they are downsizing the company . A number of people that you no longer has jobs. It's tough seeing people you learn to know now do have a job.

4.0

Apr 9, 2009

Macys is OUTSTANDING!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

If you complete your task to an ee standard (exceed expectations), you can go far within the company. I was 16 when I started with macys and by the time I reached 18 I was sales manager handeling over 10 million dollars.

Cons

Micromanagment isnt to efficent in sales.

Viewing 31072 - 31074 of 31,093 Reviews

Top companies for "Compensation and Benefits" near you

Synergy International Systems

3.6★Compensation & Benefits

Lamoda

3.8★Compensation & Benefits

Jobs at Macy's

Starbucks Barista, Broward Mall - Part Time

Starbucks Barista, Summerlin - Part Time

Starbucks Barista, Palm Desert - Part Time

Starbucks Barista, Manhasset - Part Time

Starbucks Barista, Perimeter Mall - Part Time

Macy's

Macy's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Macy's is a nice place to work. Benefits and salary are better in other industries.

Happy, but looking for more.

Macys is OUTSTANDING!

Top companies for "Compensation and Benefits" near you

Jobs at Macy's

Macy's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Macy's reviews FAQs

Jobs at Macy's